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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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January 13, 2021

Khai was great. Always quick to respond if he was unable to answer.. However truck was there for approx 4 weeks to be seen and get fixed. More

by Nick
Recommend Dealer
No
Employees Worked With
Khai
Jan 14, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Nick, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

January 13, 2021

As always the service is great. Jonathan is the person I prefer to deal with when I visit. He is exceptionally professional and knowledgeable in his field. More

by Ericaf64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Jonathan! Thanks for taking the time to share it with us.

January 13, 2021

The parts guy was great. My items were packed in a box, within a box, within a box and somehow he found them. Perfect experience. More

by ronjoeleonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Alverio
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

January 12, 2021

While I was very happy with the service center employees , I am dissatisfied with Chevrolet’s standing behind the Chevrolet product. My front drivers seat is peeling and was informed that was “normal wea More

by MARIE.HEAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

January 12, 2021

I took my 2020 silverado in because of the air bag system having issues. They kept it for 2 days and when i got it back it was off . As soon as i had someone sit in the passenger seat the airbag system prob More

by Tclint1616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyia
Jan 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

January 10, 2021

Mike was great in communicating the issue and solutions all along the way. He worked extra hard to deliver the car on time and on budget. More

by Volt Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us.

January 09, 2021

The best service in dealership we ever had. Everyone was very nice and professional. We definitely come back for our next car. Thank you so much More

by davidmorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

January 08, 2021

I was told when I made my appointment that when I come in that my truck will go directly to the shop and they will start work on it. My truck sat in the parking lot for a hour and a half until they put it i More

by ROMIRDER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Jan 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco Chevrolet Fort Lauderdale. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

January 08, 2021

Ruben was great!! He didn’t try to sell me services that were not needed. He sent me pictures of the issues as they were being found and did a great job. More

by LYFEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your quality experience with Ruben. We appreciate your business and hope to see you again soon!

January 08, 2021

Service best,I been coming every oil change doing best service also mike good help,but dealership I am not happy service because they charge me moore More

by SAVTURILHAN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Alverio
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

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