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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,388 Reviews

1,388 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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February 10, 2021

Hi my name is John Brown I would like to thank the teach and the service department for there hard work on completing my 2019 chevy Tahoe very good job More

by brown26444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi John, thanks for the excellent review! We are so pleased to hear about your experience with Michael, Jonathan, and the team. Please let us know if you need anything.

February 10, 2021

I have been taking my 2012 Chevy Volt to this dealer for 3-4 years after previously taking it to a different dealer. I have an extended warranty on the vehicle and Jonathan has been exceptional in assisting More

by KyleC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

February 09, 2021

Love this placeI would recommend to anyone Always Love this place I would recommend to anyone Always pleased to do business at this location Quality work Friendly staff Very professional Hig More

by Bmiamimo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it.

February 09, 2021

Got rotation. Air in tires weren't checked. Got charged a sneaky "shop fee" that was not disclosed to me beforehand. The undisclosed charge is a bad business practice. More

by Craigcourt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
Feb 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. 

February 08, 2021

I was in and out very quickly, the service advisor was so nice. I will definitely be going back. Call 954-242-3631 if needed More

by SHERRY1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe I picked the right person I just know he was the second service person from the cashier
Feb 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Sherry, thank you for taking the time to let others know about your positive experience. We're happy that Jonathan and our team could meet your expectations! Have a great day.

February 08, 2021

Grieco did not obey CDC guidelines for Covid. When my car was returned I didn’t see any coverings inside my car. Full exposure was More

by HARVCO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben Perez
Feb 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are deeply concerned to hear about your experience. We can assure you that at Grieco, the safety and health of our customers is our top priority. We are doing everything in our power to make the necessary adjustments to our work and operations in order to maintain a healthy environment for our employees, customers and the community, all while keeping our facility extra clean, sanitized, and safe. We would appreciate an opportunity to speak with you about this situation. Please feel free to reach out to our General Manager, Ron Schey, via email at rschey@griecocars.com. In the meantime, if you would like to learn more about how our dealership is dealing with the current health situation, please feel free to visit: www.griecocars.com/covid-19.htm

Feb 09, 2021 -

HARVCO13 responded

We shall see.

February 08, 2021

The only problem we had is we had to wait around 20 minutes we got there about 855 our appointment was at 9 o’clock they didn’t see us until 920. More

by Chubby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Feb 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

February 05, 2021

I took my car in for a routine oil change, air filter replacement and tire rotation, something I have done regularly. After picking up my car there was immediately an issue, the car was stumbling to move More

by kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember
Feb 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to speak with you.

February 05, 2021

Great service, I always request the same service mechanic and he is always been such a great help, he is always right on target, very knowledgeable. More

by WALLY27PETERSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charly Gonzalez de Riancho
Feb 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

February 04, 2021

I’m from out of state visiting. Made an appt and had to wait for the service. Mike was most accommodating and pricing was fair. Coming from California, it was a treat dealing with the staff Many thanks More

by Billhebebrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the excellent review! We are so pleased to hear about your experience with the team. Please let us know if you need anything.

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