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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,388 Reviews

1,388 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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March 04, 2021

Jonathan Cardozo was my service advisor and could not have any more professional. First time having my truck serviced here and will return for new tires and swrvice More

by bwinhold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

March 03, 2021

I came in as a walk in for a oil change and I was out and finished in 1 hour. Every one there was very kind and professional. More

by Inell Davin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

March 01, 2021

When I got my truck back there was dirty hand prints on my seats and door. I am not planning on returning for service. Only came to the dealership because I had a free oil change. More

by Gannichiarico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Alverio
Mar 02, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

February 26, 2021

Jonathan Cardozo was MOST helpful and gracious in resolving my repair problems. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you More

by LEAFCAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

February 25, 2021

Service could have been way better. 2 months my vehicle stayed in the shop awaiting parts for a 2019 I bought a month before. I could not get answers on when the parts will arrive so I contact GM customer More

by philstjean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khia
Mar 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced, and we know your time is valuable. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach directly out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

February 25, 2021

Quick turnaround. For a warranty repair like this I’d have thought you’d have put the car through the car wash as a courtesy. More

by Rasmale
Recommend Dealer
Yes
Employees Worked With
Ruben?
February 24, 2021

Friendly staff clean dealership. Everyone seems to go out of there way to help out. Three cars from this dealership. Service this past week was easy More

by Brentderins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! Please feel free to reach if you need anything!

February 23, 2021

I have been taking my truck here for service for a long time. On my recent visit, which was for a front and rear brake job - customer pay service. The service team did not use GM factory parts, but instead More

by Suburban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
Feb 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

February 23, 2021

Best service, best customer service and all around 100% best establishment I've ever stepped foot into and this is why we ONLY come here to this location and no other! More

by carlsonjessica501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 19, 2021

Excellent service experience. The service manager, Ruben, clearly explained my options for the service. The Parts representative replaced my remote battery and that completed my experience More

by Roger rabbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez and Parts Dept representative
Feb 22, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

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