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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,388 Reviews

1,388 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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March 16, 2021

Great customer service and very helpful to my need. Always on time and very Knowledgeable about my need veThank you for taking care of me. More

by THAJUANA.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Mar 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We hope to see you again soon!

March 15, 2021

Will be first time having vehicle serviced at this location for a recall that was issued. The part has now arrived and I am going back to get repair completed. More

by bglmnikki367
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

March 15, 2021

This dealer is all about what's best for them, not the customer. They tried to sell me a vehicle on their lot and not the vehicle that I came to see and buy. They did not honor the military discount tha More

by fborges59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Please see the below 1 1/2 star review. The following response has been posted, please advise if you would like anything added or changed. We apologize as this is not the level of customer service we promote at Grieco. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

March 15, 2021

My appointment for service was very quickly and easily arranged on the Grieco website. Taking my car to the service center was easy and ibwas quickly signed in. 55 minutes later my vehicle was returned More

by TerryColli13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

March 13, 2021

Brought in my Corvette Z06 for regular checkup and they did a complete maintenance service since it was coming up to a year. Great service as always More

by gottfried
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything else in the future!

Mar 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks again!

March 12, 2021

Charged me $170 to check out the problem. Then wanted $1300 to fix the problems! Went somewhere else and got it fixed and TIRES for around $1300! Thx for nothing will continue to use my dealer at home bu More

by pamjuneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. While our prices are competitive in the market, we understand why they may be shocking. Should you wish to discuss this, please reach out to Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com.

March 12, 2021

Jonathan was/ is awesome to work with . Always explained everything and was helpful throughout the process. Got me a loaner when one was available. Always friendly and calm even when I was agitated cus my More

by Silverado2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your excellent experience with Jonathan! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

March 11, 2021

This was a difficult trip to the service shop. Needed my A/C fixed and possibly 2 other items. The first person I dealt with Mike was non communicative in getting back to me. I ended up with the Traverse st More

by BCASULLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai
Mar 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Robert, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you, and we are sorry for the inconvenience. If you need anything further, please don't hesitate to reach out to me directly Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

March 11, 2021

My service representative Kie is the best. He goes over and above what you would expect. Without asking my car came back beautifully cleaned inside and out. More

by ohboyz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kie
March 11, 2021

They forgot to detail the outside of by vehicle while I was waiting inside and signing the papers. They made it “right” and detailed it when it brought it back . They even delivered it to my house .&#12807 More

by TEDDIE1171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesperson Brian and manager Tony-both great.
Mar 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your quality experience with our team. We appreciate your business and hope to see you again soon!

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