Grieco Chevrolet Fort Lauderdale - Service Center

Except for Kai the service department here is a joke. The lack of communication is frustrating to say the least. At least when I CALLED Kai he got info for me. As for satisfaction with service they didn't co lack of communication is frustrating to say the least. At least when I CALLED Kai he got info for me. As for satisfaction with service they didn't complete the entire process of fixing the A/C and appropriate sensor issue. I had to go back and again leave the vehicle overnight. I can assure you I am done with this service department! More

Returned for scheduled recall repair. Waited about an hour and half and was done. Service handler had techs work on it first as a I waiting for repair to be completed. hour and half and was done. Service handler had techs work on it first as a I waiting for repair to be completed. More

Fast service. Rep was very helpful and kept his word on the timeline to completion will return of I ever need more service. Thank you the timeline to completion will return of I ever need more service. Thank you More

Michael was one of the most though service reps that i have ever met. If I decide to purchase a new corvette I will buy from you because of my experience with Michael have ever met. If I decide to purchase a new corvette I will buy from you because of my experience with Michael More

Unfortunately this trip was not good. The only positive was the service tech, named Mike, was great but that was about it. I arrived 20 minutes early and was told to have a seat and he will be with me. He was the service tech, named Mike, was great but that was about it. I arrived 20 minutes early and was told to have a seat and he will be with me. He was not in his cubicle and I understand cause I was early. At 9am he was not there which was still fine with me, but at 9:15 he was helping someone else and I walked over and he had to apologize for the receptionist because she did not advise him that I was there waiting. Again mike was great. I’m also concerned because we are still going through COVID-19 times and last time my car was serviced the driver put plastic wrap on the seat to protect it. I know this cause I had to throw that away myself. But this time there was no plastic wrap and I noticed the only car that received plastic wrap to be driven was a corvette. This just shows me this is the only vehicle worth protecting the owner. Not saying this was the drivers fault this is management that makes this decision and ultimately Grieco to make this decision. If no wrap is placed for protection then why ask customers to wear a mask and stay distanced while in the facility. Again this was not a great service visit for me this time More

Poor service, the lady at the desk not friendly at all, I was 35 min late because a accident on the road. However, they told me that I will have to wait 3 hours. I went home in a lift pay by your company. I was 35 min late because a accident on the road. However, they told me that I will have to wait 3 hours. I went home in a lift pay by your company. I came back after they call me. At this time my car was dirty and the tires weren’t been done. I talked to Khai about it and he said that was done, base on the car info they didn’t. More

Great service above the line of commitment I’m very happy with the service, they went beyond maintenance of my car, and went the Extra mile to make sure the car it’s safer messenger thank you very much much with the service, they went beyond maintenance of my car, and went the Extra mile to make sure the car it’s safer messenger thank you very much much More

Jonathon was very helpful very professional and very courteous. Great follow up and excellent customer service. I would recommend anyone to go to this dealership. courteous. Great follow up and excellent customer service. I would recommend anyone to go to this dealership. More

Good service. Michael took care of me. He went through the proper protocols to ensure that my truck was good to go. Thanks again Mike! the proper protocols to ensure that my truck was good to go. Thanks again Mike! More