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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,388 Reviews

1,388 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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March 29, 2021

Khai G. Andrews was very professional in every way. He is my go to guy when it comes to keeping my car up to part. He has the greatest customer service skills. Khai is very knowledgeable about each service, More

by LBLADES13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai G. Andrews
Mar 30, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

March 29, 2021

Excellent service and very Professional I was informed by Johnathon cardoza on my repairs on my 2019 corvette that I purchased from you a few weeks back Great job 5stars is not enough More

by 57chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated! We are so glad Jonathan was able to help with the repairs on your 2019 corvette. Thanks for taking the time to leave it.

Mar 30, 2021 -

57chevy responded

Thank you, forever customer

March 28, 2021

I am very grateful and can’t say enough about Mr. Andrews. He is a fine asset to your company. He turned a stressful, unexpected experience after I bought a preowned Silverado into a reassuring, rela More

by goodboy8008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Mar 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything else in the future!

March 27, 2021

Ruben and mike were awesome fixed quickly very nice to deal with z s z z z z a a a z s s s More

by MDog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Mar 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Ruben! Thanks for taking the time to share it with us.

March 26, 2021

I called and waited on phone for 10 minutes and then decided to drive over. Jonathan got me right in and took care of my needs. More

by BRUCEBCONNOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything!

March 26, 2021

Mr. Perez did not speak just made gestures for my keys was not pleasant, the technician that did the oil change left behind oil stained from his hands in my vehicle and my interior is not dark have to get More

by TERELLAB254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Mar 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to vehicle and customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.     

March 25, 2021

Khai Andrews the Service Consultant was excellent. I arrived a day early by mistake and he was able to accommodate my situation. The work performed by the mechanics was very good. More

by charles.e.jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Mar 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Charles, we are so glad that Khai was able to make your vehicle service appointment a breeze. Please if you need anything do not hesitate to reach out.

March 24, 2021

Worst dealership for service. Every step of the way they were uncooperative in getting my car taken care of. On multiple occasions I took my car here because they had one of the few volt mechanics in the a More

by MJDSTORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Mar 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com to discuss this further.

March 24, 2021

First time using your service department. Representative greeted us, took our information and my 8AM appointment went off on time. Best service I’ve had probably ever. The price was also surprising, $70.00. More

by hoclaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Appointment at 11am got there at 10:45 was helped by Mr Ruben Perez. He said 2-3 hr I came back at 3pm and he was very rude. Told me they didn't know what was wrong with my vehicle after 4 hours. I ask h More

by shawndra954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben perez
Mar 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco, and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

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