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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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April 12, 2021

Service advisor Reuben seemed more preoccupied watching videos on his phone than customer service. I scheduled an oil change online with tire rotation. They didn’t do the tire rotation and the excuse was More

by Laramj095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reuben
Apr 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team during your service appointment. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

April 12, 2021

They took good care of my car, and I wouldn't take my baby anywhere else. They did a full fluid service at a competitive price, and I would go back again. More

by anthonysinacola1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so happy to hear of your excellent service experience! We hope to see you again soon!

April 09, 2021

Amazed by how efficient the whole process was. Taken in immediately, they worked through the issue in a few hours and followed up just like they said they would. Made an aggrivating issue vanilla. Thank yo More

by MBG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. We are so thrilled to hear about your great service experience.

Apr 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the amazing rating! We love to hear that your service experience was an excellent one! Please do not hesitate to reach out if you need anything.

April 08, 2021

My girlfriend and I went to a lot of dealerships before we got to Grieco Chevrolet After talking with the staff, we decided to buy a car from them, as we liked their approach to customers. There is an opp More

by Vladimir Arshen / Olena Antonova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Apr 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Vladimir and Olena, thank you for trusting our team with your car-buying needs! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

April 07, 2021

I was impressed by the quality of service. Especially the drop off and pick up while véhicule is in service. I also received excellent advice. More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

April 06, 2021

Very professional and prompt! Nice that they offered me Ride back to my condo and was picked up the next morning! When I picked it up though Saturday morning, the girl at the front desk wasn’t very friendl More

by Catshotm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaie?
Apr 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi! Thank you for the great rating! We are sorry for any inconvenience and appreciate your business. Please do not hesitate to reach out if you need anything!

April 06, 2021

It took over a week to get my car fixed, Asked to talk It took over a week to get my car fixed, Asked to talk to a manager or a supervisor no one helped. I give up and just waited till the day it was re More

by Skoutti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Apr 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco. We would appreciate another opportunity to earn your business. Should you wish to discuss this, please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

April 06, 2021

Problem is still occurring with my truck. Not too happy and the courtesy wash left stains on my wheels. I’ll be back this week!! More

by Bobby Dolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai
Apr 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Bobby! We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.   

April 06, 2021

Jonathan Cardoza Is Courteous and professional kept me informed throughout and always called back promptly. Had a great overall experience. Keep up the good work. More

by corpcarsusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

April 06, 2021

Well my husband and I think you guys are a total rip-off but will always bring our car to you cause we trust you guys before any one else. More

by GRAMBOWF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, should you wish to discuss or need anything in the future, please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

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