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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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April 20, 2021

I brought my car in to Greico Chevrolet on Tuesday received it back on Thursday. Customer service was horrible non- non-communicative. During this time I only heard once. More

by ayalapj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I tried for three days to find the status of my car. Constantly got voicemail and calls not returned, Ron Schey
Apr 21, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! You can reach out to Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com.      

April 20, 2021

Chevrolet failed to tell me there are software problems with the radio and Sirius music . The truck is six months old, I’ve been to the dealer 3 times with no result. Now I’ve contacted corporate to resol More

by Carey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Apr 21, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Carey, we apologize for the inconvenience and appreciate you reaching out. We understand that attempts to contact have already been made, however, if you are looking for further assistance please feel free to reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com or by phone at (401) 330-2162.

April 19, 2021

Mr. Ruben Perez!That's all I have to say! Without him Mr. Ruben Perez! That's all I have to say! Without him there wouldn't be a Chevy Of Fort Lauderdale.! He's the best More

by VEGASTB42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Apr 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

April 18, 2021

They are Prompt, Have GreatPersonalities Cleanliness, brilliant Services💜Fairness, I really enjoyed the whole ORDEAL💜I know I will have my car service done here now on💜💜💜 More

by valeriejackson084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, Ron Schey
Apr 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

April 17, 2021

Everything was good it worked out I had no issues it did what I asked I wish the prices a little cheaper other than that it was good More

by Dee
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

April 17, 2021

Jonathan was great, kept me up to date on the progress of my vehicle a true professional will definitely recommend him to all my friends and family. More

by Rich T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

April 16, 2021

It was a very wonderful service experience. I was very welcomed. Unlike the service associates at Phil Smith Chevrolet. That is one of the main reasons vehicle to Grieco Chevrolet. Thank you Grieco Che More

by Bobster954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

Apr 19, 2021 -

Bobster954 responded

Once again your pricing is extremely too high. How can you help with that.

April 16, 2021

Kind and willing to explain the problems my car needed addressed. Great full for not wasting time or money. I trust their honesty and advise. More

by Norbertomar55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

April 16, 2021

Very slow service. Service advisor does not inspire confidence that issues were found or addressed correctly. Service advisor does not communicate well very stressful to get updates from. Car in shop 2 More

by chris.cintron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai
Apr 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi, we apologize as this is not the level of customer service we promote at Grieco. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

April 15, 2021

Johnatan was very helpful and fixed the issue on time and as agreed! He ordered the part for my vehicle and as soon as it arrived he arranged to be installed asap and in few hours I have returned to pickup More

by dulejaksic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your excellent experience with Jonathan! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

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