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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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April 27, 2021

What impressed me - my contact was on vaca but kept in touch. What concerned me was I had to restore window settings myself from manual More

by JMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello! We are sorry for any inconvenience you faced please if you need anything please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

April 27, 2021

I had a great experience with Grieco Chevrolet and will make them my primary dealership for all of my Silverado maintenance needs. Michael Sherota was right to the point and straight forward with everythin More

by anthony.cerverizzo91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

April 27, 2021

Repaired my 2016 Cruze window regulator.I was able to Repaired my 2016 Cruze window regulator. I was able to drop off my car after hours safely. Excellent service, high quality work, knowledgeable servi More

by BRUCEHOGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership when repairing your 2016 Chevy Cruze. We would greatly appreciate it if your star rating could reflect that. If there is anything further we can do to assist you, please let us know!

Apr 28, 2021 -

BRUCEHOGMAN responded

I did rate highly.

April 26, 2021

They are horrible. I have been a Chevy customer since 2003 every 3 years getting e new truck. Because of them I will never buy a gym product again More

by Cy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Alverio
Apr 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we apologize for the inconvenience and would appreciate an opportunity to speak with you. In an effort to turn around your experience, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com directly, and they will be happy to assist you. 

April 26, 2021

No loaners available. Put Freon in vehicle and AC stopped working again a week later. Also, did not Reinstall plastic shroud covering radiator. It was left laying across the engine bay. However they did ge More

by asarreola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Alverio
Apr 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.  

April 24, 2021

Worst possible experience imaginable. Almost criminal. . Service advisor Ruben Perez was deceptive, dishonest and abusive, wasting 5 hours of my valuable day . In my opinion Mr. Perez should be immediatelty More

by dburton130
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben Perez and Service Manager Oswaldo(?), who had no card, Ron Schey
Apr 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi David, we apologize for any inconvenience. Please reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com or by phone at (401) 487-5497

April 24, 2021

The service department took its time to make sure that the problem that I brought it in for. They where manageable and professional with a painless process. More

by Aresaeolusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate you.

April 23, 2021

The folks at Greico Cheverolet were real nice and made sure my car got fixed up right. Mike and the mechanic found the problem and fixed it. More

by Botr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi there! Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

April 23, 2021

Took two times to repair the Colorado, but had to order correct parts. Michael Sherita took care of the issue. The vehicle was cleaning than when it was brought in for repairs. More

by Mallopts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

April 23, 2021

Khai was a professional service manager that made me feel special as a customer. He arranged a loaner while my car awaited a part from GM. More

by wsgibson14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
Apr 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

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