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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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May 07, 2021

Car was ready when I arrived and was told to wait in the waiting room. Waited for a half an hour and watched my car sit there without being called. Had to go to the service rep to ask about my car. Need bet More

by DBBECKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
May 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, thank you for letting us know about this. During this time, we value the satisfaction of all customers and staff and are disappointed to hear of your experience. Should you wish to discuss further, or need any assistance, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. 

May 07, 2021

They promised to call me, but never did I went to pick up my car late afternoon but car was not finished, still nobody call me to tell it was not finished, they promised to call next day after finding out ab More

by KB 28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi there, thank you for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

May 07, 2021

Excellent, easily best Chevy dealership I've ever been too, staff was efficient and did everything quickly. 11/10.. only other dealership I've been too in the area was Miami lakes, and I had incredibly l More

by Climbing_fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it.

May 07, 2021

Had service completed on our c8 Jonathan and John Had service completed on our c8 Jonathan and John completed the Service on time and without a hitch. Definitely recommend this service group I w More

by 4BILLSTEFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (mechanic)
May 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

May 06, 2021

Thanks to Kai Andrews my cars brakes were repaired back to New. He took charge with the procedure and kept me updated periodically. I find it unbelievable that others in this dealership can't be as thoroug More

by BCASULLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai Andrews
May 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hey there, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

May 06, 2021

This dealership I will say with the qualify skill team it provides for customer service and satisfaction, has a challenge that faces it daily, that's striving to be the best they can be. Its a difficult task More

by Al-'Adl 72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph G. ?????
May 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

May 06, 2021

Happy with my experience. Very nice staff. Wish I knew techs came in at 8. I wouldn’t have scheduled my appt for 7 and wait an extra hour. But overall great experience. More

by MARKAPERREAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello! Thanks for the great review! We appreciate it and hope to do business with you again in the future, and apologize for any inconvenience as we know your time is valuable.

May 05, 2021

I dropped my vehicle off on a Thursday afternoon, late in the day, and expected break work to be done on Friday. Monday morning I received a call with an estimate when I already had told them do what is need More

by Berger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khaki Andrews
May 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Berger, we are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to speak with you.

May 05, 2021

Great work can’t complain service was quicker than they say it would be I’m very happy with my service I really appreciate how I got my car fast More

by kbcarson71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

May 03, 2021

Everyone was extremely friendly. The service was completed efficiently. The lounge area was comfortable and offered a good selection of complimentary refreshments. Great first experience! More

by TNANDE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

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