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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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May 31, 2021

Thank ls guy for everything you have been done you guys are very nice respectful good costomer service and may God Bless all the employee at Grieco More

by ph.nahomie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks again for your great review if you need anything, please do not hesitate to reach out.

May 29, 2021

Great experience. Very punctual and great customer service. Didn't have any complaints. Very knowledge and willing to explain all the service needed for my vehicle. More

by Sturgiskenya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

May 29, 2021

The worst dealership I have ever encountered. .Kept the truck for 23 days and never fixed the problem. Down right lied to me. When I received my car back from the dealer not only was it not fixed, there More

by Eyemeaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver
Jun 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. During this time, we value the satisfaction of all customers and are disappointed to hear of your experience. We apologize for the inconvenience Should you wish to discuss further, or need any assistance, please reach out to Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com.

May 27, 2021

Everyone was very polite and Jonathan was very helpful with the whole process. It would be great if the vehicle reports could be included with the customer receipt. This helps with planning future maint More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Bought a used radio for my pontiac, needed a code to unlock it. Came in at 9am,car not finished till 12 next day when old radio was put back in and did not work. Took an addl 1 1/2 hours while I waited More

by Pennylnrlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We do appreciate the feedback and take our customer satisfaction very seriously. We apologize for any inconvenience. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

May 26, 2021

Great recommendation from Jonathan on the Michelin tires. Car had a rough high speed wobble and after tire change issue has all but got away. Grateful More

by bwinhold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

May 24, 2021

The attitude of service advisor was very disrespectful and was told I can take my car elsewhere multiple times. Without the interference of service Manager Oscar job wouldn't have gotten done. More

by Rcf3019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar (Service Manager)
May 25, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope to have another opportunity to earn your business. Should you wish to discuss this, please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

May 21, 2021

Service was excellent! The full experience was easy-going and pain free! I would definitely recommend the service center to my friends and family anytime! More

by Aresaeolusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

May 20, 2021

Although it took over a week to fix a factory transmission problem for a 2nd time, OMAR my service guy was wonderful. Called me and updated me throughout the process. Best service I have ever g More

by LISA.TRAUTWEIN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
OMAR IN SERVICE
May 21, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

May 20, 2021

I worked with Omar Williams in your service department. He was extremely professional and accommodating. Please add him to your list of employees on this survey. Overall a good experience with your service More

by floridalonghorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Williams
May 21, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

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