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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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June 09, 2021

Great service. Omar Williams even took care of Two recalls I had no idea I had. Thank you! The waiting area was very comfortable as well. More

by DISPATCHLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Williams
Jun 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi! We are so happy to hear you had a comfortable service experience, please let us know if you need anything else!

June 08, 2021

I was extremely pleased with the exceptional service and communication during my car service. The service was very thorough and performed in a timely manner. More

by Nikki110605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shadi-omar Williams
June 08, 2021

The Servicep Adviser and Service Dept. met and exceeded my expectations. Also, the waiting area was clean and had a pleasant atmosphere. Will go again if service is needed. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

I have an extended warranty and was told about a 150 dollars diagnosing fee...the diagnostic came back and was told that my extended warranty didn't cover the problem and ask if I would like to proceed More

by Strategic solutions
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Experience was great. Friendly staff. Waiting room was nice, but tv was too loud. In and out in a reasonable amount of time. Price was reasonable too. More

by TCOYLE311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing yor experience with us, we are happy to hear the pricing and efficiency was great. We apologize for any inconvenience, please do not hesitate to reach out if you need anything!

June 07, 2021

It would have been nice to have my tire locks on my car when I purchased. Also why schedule an appt when you don't have the parts in? That was a waste of my time coming back because parts were not in. Howe More

by Lilmissrosey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, thank you for bringing this to our attention. We apologize for the inconvenience and would like the opportunity to turn your experience around. Please if you are willing, reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

June 07, 2021

Never ordered the clips for the bumper.It’s been 6 weeks Never ordered the clips for the bumper. It’s been 6 weeks and no one has contacted me. I won’t be going back to service at this dealership anytime s More

by ira
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

ira responded

What’s up with your service department?

Jun 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you, you can reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

June 07, 2021

Too long of wait for service. Friendly but too long. More expensive than back home service was $524. Back home $300. Way person did not do good job half assed More

by Hhuffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we are sorry you did not have a 5-star experience. We understand your time is valuable, and take customer satisfaction seriously. Please if you need anything in the future, feel free to reach out Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

June 07, 2021

Great service and quick service! Everything was great except that when I got my car back, there was sawdust in the front and back of my seats. Not sure how it happened so i had to get it cleaned but othe More

by fernandas-flowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we are so happy to hear your service experience was quick and efficient. We apologize for any inconvenience, and if you need anything please feel free to reach out!

June 07, 2021

The oil change and tire balance/rotation was $200. Far more than expected. It felt like I was being overcharged for the services rendered. Then I found a coupon when I arrived home for and oil change an More

by Kdgooding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar
Jun 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we apologize for any inconvenience during your service visit. In an effort to better assist you, please contact Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.   

Jun 08, 2021 -

Kdgooding responded

Thanks for taking care of my concerns Oliver. I feel like Greico did me right. You addressed my concerns and remedied the situation.

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