Grieco Chevrolet Fort Lauderdale - Service Center

Jonathan Cardozo one of the service advisors was one of the rudest, most unprofessional employees I dealt with. When explaining my issues he laughed and told me to do it myself. I expressed my concerns and the rudest, most unprofessional employees I dealt with. When explaining my issues he laughed and told me to do it myself. I expressed my concerns and was treated like this was my fault, when it was clearly a data update for the head unit. I will never go back there and would recommend everyone else do the same.. More

I'm still waiting for my truck and is the 3er time with the same issue. The service people is nice however is not acceptable back 3 times for the same issue in less than 30 days the same issue. The service people is nice however is not acceptable back 3 times for the same issue in less than 30 days More

I purchased my vehicle here and purchased a maintenance package through Zurich at the time of my vehicle purchase. The Zurich maintenance package is well worth the price. Unfortunately, you have to have th package through Zurich at the time of my vehicle purchase. The Zurich maintenance package is well worth the price. Unfortunately, you have to have the maintenance done at this dealer, not warranty but maintenance like oil changes and such. They have a huge service garage/body shop but either it’s primarily a body shop or the service department is Severely under staffed. It will take at least 3 hours for an oil change. I recently purchased dash cams for my vehicle through the GM app and they clearly have not installed them before. For the dash cams warranty to be effective it has to be installed at the dealer. This took 10 hours to complete and the cameras were not positioned correctly. On top of that, they did not give me the owners manual which included the wifi password for the cameras. I called the service advisor multiple times for 4 days after installation and never received a call back. Thankfully because of my research on the cameras, I was able to contact the manufacturer and get the password. I definitely recommend buying your vehicle here but you may want to buy a service package through a third party. I have not needed to use my warranty or extended warranty that I purchased, but those items are supposedly able to be done at any GM/Chevy dealership. More

Wanted full oil change, new Matt’s and new wipers, plus a replacement key for the truck. Instead, told they were short staffed, got the basic oil change, no matts and no wipers. Then was told Chevy wanted ab replacement key for the truck. Instead, told they were short staffed, got the basic oil change, no matts and no wipers. Then was told Chevy wanted about $450 for the replacement key, but he knew a “locksmith “ that would come to my house and only charge “a couple hundred “ I don’t think I will be back! More

Always well taken care of by Khai Andrew's. Very Satisfied with work done and in a timely manner. I would recommend this service center Satisfied with work done and in a timely manner. I would recommend this service center More

I dropped off my car the service coordinator Johnathan Cardoza was rude to me never explained what was wrong with the car that it would take a day or so for them to diagnose it so I asked for a loaner he Cardoza was rude to me never explained what was wrong with the car that it would take a day or so for them to diagnose it so I asked for a loaner he became rude with me and I told him that he was rude and hung up he called me back and told me to come pick up my car cause he wasn’t going to fix it worse customer service ever and this is the second time I’ve had a bad experience here. I will not return or recommend this dealership to anyone More

I’m not doing 5 start just because the service here is excellent Johathan Cardoza is super professional and always on top of things. I know COVID has made a lot of thing hard n I understand at list you gu excellent Johathan Cardoza is super professional and always on top of things. I know COVID has made a lot of thing hard n I understand at list you guys try hard to get things done n we appreciate that. Thank you Jonathan n the rest of the team for everything you do to help us out. 🙏 More

Very bad service, left my 2021 Colorado fort diagnostics for engine light. Took them 2 days just to get to my truck to see what the problem. After they find out,the say they need to order the parts, over 3 for engine light. Took them 2 days just to get to my truck to see what the problem. After they find out,the say they need to order the parts, over 3 weeks and nothing More

Quick service. Very nice to speak with. Was able to use my emailed coupon without any issues. Also great to receive a much needed car wash. my emailed coupon without any issues. Also great to receive a much needed car wash. More

To date the dealer ship has been very accommodating and secure with the repair and diagnostics of my Chevy. I would recommend the dealership to anyone I know secure with the repair and diagnostics of my Chevy. I would recommend the dealership to anyone I know More