Grieco Chevrolet Fort Lauderdale - Service Center

I had se issues purchasing my used, 6,500 miles, GMC but after few days the GM called me and he fixed some problems I had and also offered me some compensation for the problems I had. So far now I'm ok. after few days the GM called me and he fixed some problems I had and also offered me some compensation for the problems I had. So far now I'm ok. More

Yes depending the circumstances. Advisors are a hit or miss. There is only one that actually listens which is Jonathan. The others are the complete opposite, it seems like they are the ones paying the rep miss. There is only one that actually listens which is Jonathan. The others are the complete opposite, it seems like they are the ones paying the repairs out of their own pocket. I come with an issue and to them there is no issue.. under guarantee and all warranties and still made it difficult to fix my vehicle. More

Customer service was helpful. I was able to get an appointment the next day comparing to other places that took about three days to look at the car. appointment the next day comparing to other places that took about three days to look at the car. More

Sales department was great. It’s what was after the sale that was horrible. I bought a “new” car but they only had one key. Was told to come in on Monday to get the 2nd key, floor mats and a detail. Showed that was horrible. I bought a “new” car but they only had one key. Was told to come in on Monday to get the 2nd key, floor mats and a detail. Showed up Monday only to be told no one made an appointment for me, so the detail would be 4-5 hours and I needed wait that long or to leave the car. I had to work so I couldn’t go without my car or even wait 4-5 hours so I asked to make an appointment. I went into the sales department to find the salesman but he was off that day. Another very nice man took his time to get EVERYTHING set up. The mats were ordered. I did have to go back in for those later but at least they were now ordered. They guy who made the appt made it for Friday morning. I left my car Friday morning and got the detailing done alone with my window tinting. When I picked up the car Saturday the 2nd key still wasn’t done. I was told that the Key Guy was only in on Wednesday mornings and I would have to go in AGAIN. I went in Wednesday at 10:30 AM and was told the Key Guy is only in WEDNESDAY AT 9 AM!! Was also told it would be only a 15min process. So AGAIN I had to come back. Showed up WEDNESDAY at 8:54 AM and the Key Guy wasn’t there!! After 30 mins I asked the service guy what was going on and he couldn’t give me anything other than he’s not here yet. I don’t know what kind of games this dealer ship likes to play but it’s a joke. Once they get their money your time and money no longer matters. I left at 10:40 with my key finally. 1 hour and 40 mins for a “15 min” service. More

Misleading in every turn with the wrong assumption that people are stupid. Gauging with no concern for customers and when questioned about it they just totally disregard any mistakes made. people are stupid. Gauging with no concern for customers and when questioned about it they just totally disregard any mistakes made. More

Telephone personnel and cashier were very courteous. Waiting room was clean. Vehicle was delivered as promised. Will certainly recommend dealership to family and friends. Jonathan Cardoza Waiting room was clean. Vehicle was delivered as promised. Will certainly recommend dealership to family and friends. Jonathan Cardoza More

Was a great experience. Mike was my service advisor, he was very nice and to the point. I got an oil change and they fixed a rubber piece that was hanging from my bumper without me asking 😁. was very nice and to the point. I got an oil change and they fixed a rubber piece that was hanging from my bumper without me asking 😁. More

Great service LLL …Khoi Andrews was a pleasure to deal with. The work was done in a timely manner and the results were impressive. The whole experience was very positive. THANX !!! with. The work was done in a timely manner and the results were impressive. The whole experience was very positive. THANX !!! More

When I called the next day after my car service with an issue, my service advisor, Khai Andrew’s told me to “xxxx off!’” and hung up on me. issue, my service advisor, Khai Andrew’s told me to “xxxx off!’” and hung up on me. More

A longer wait than normal because of how busy they were. Mike is always professional and attentive. I wish they still had the old coffee machine. Mike is always professional and attentive. I wish they still had the old coffee machine. More