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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 06, 2021

I dropped off my car the service coordinator Johnathan Cardoza was rude to me never explained what was wrong with the car that it would take a day or so for them to diagnose it so I asked for a loaner he More

by MRS.BLAKELY30
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

July 06, 2021

I’m not doing 5 start just because the service here is excellent Johathan Cardoza is super professional and always on top of things. I know COVID has made a lot of thing hard n I understand at list you gu More

by JCABRERA2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

July 06, 2021

Very bad service, left my 2021 Colorado fort diagnostics for engine light. Took them 2 days just to get to my truck to see what the problem. After they find out,the say they need to order the parts, over 3 More

by Nathan gal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

July 06, 2021

Quick service. Very nice to speak with. Was able to use my emailed coupon without any issues. Also great to receive a much needed car wash. More

by AMANDIS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

July 06, 2021

To date the dealer ship has been very accommodating and secure with the repair and diagnostics of my Chevy. I would recommend the dealership to anyone I know More

by jonslepian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

July 05, 2021

Absolutely phenomenal service by Michael S. We switched from another service location and was skeptical of the service because we had such a bad experience at the prior location - and I seriously cannot sa More

by Trishareyes01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

July 05, 2021

Johnathon was very knowledgeable, courteous, prompt, helpful, and efficient. Thank you. More

by OLGA.DUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

July 03, 2021

The works maid shoer we were helped and my is working good. Thanks More

by Edwin.lord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Schey
Jul 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your 5-star rating! Let us know if you need anything else.

July 02, 2021

Oliver was very responsive, accommodating and followed through with our service concerns .Thank you! More

by JD Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver
Jul 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

July 01, 2021

Jhonatan is very nice and profesional Gaby is help and very friendly More

by jacquelinemonge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaby
Jul 02, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your quality experience. We appreciate your business and hope to see you again soon!

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