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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 15, 2021

Always and issues when I go to service, not sure about this place at all not organized for the customers needs. The manager Ron always helps me out More

by Karenbbylv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Schey
Jul 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Karen, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

July 15, 2021

Advisor was thorough, instructive, courteous, and had all required servicing done to my complete satisfaction. I always bring my Grieco Cruze to this dealer for the fine care I get at Grieco and the excelle More

by BRUCEHOGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

July 14, 2021

The service was great. I received great service. The information about my car was explained to me in detail and I felt confident that my car left in great working condition. More

by kiallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Jul 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

July 13, 2021

Good service nice people to help with my car. I am have to have another vehicle from Chevy/GMC. A very nice company for vehicles. More

by CMCCALL1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
Jul 14, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review!

July 13, 2021

They return my truck dirty,spots of grease every where never refill the fluids not even a courtesy carwash the steering wheel full of grease More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Alex, we apologize for the inconvenience. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com in an effort to turn your experience around.

July 13, 2021

I have been taking my Chevy for r many years to this dealership and their service has always been consistent,one of the best in the industry. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi John, thanks for trusting our team to assist you!

July 12, 2021

They did not calibrate the sensors properly. They are backwards and do not read accurately. Need to schedule a ln appointment to set the sensors properly More

by Spitler.39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi there, we are disappointed to hear about your recent experience, and sincerely apologize for any inconvenience. If you need anything further please don't hesitate to contact Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com.  

July 12, 2021

It would definitely be because of your employee Michael He always goes above & beyond to help us 100% A++ on customer service in every way shape and form More

by carlsonjessica501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you! We appreciate your business!

July 12, 2021

Was there for over two hours for my service appointment. Was advised it would be 1.5 hours if I opted not to get the car wash. Had to ask for help to get my car back so I wouldn't be late to pick up my so More

by kylastarks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Kyla, thank you for taking the time to leave feedback. We understand your time and satisfaction is valuable, and are disappointed to hear of your recent experience. We apologize for any inconvenience, and if you need anything please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com. 

July 12, 2021

Great rep. I'll request him for every visit. Very nice. My only complaint is the mechanics. why would you drive someones car without any plastic seat covers or paper on the floor? And leave oil all over More

by 2bluestars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great rating, we are happy to hear about your experience with our team!

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