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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 13, 2021

I have been taking my Chevy for r many years to this dealership and their service has always been consistent,one of the best in the industry. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi John, thanks for trusting our team to assist you!

July 12, 2021

It would definitely be because of your employee Michael He always goes above & beyond to help us 100% A++ on customer service in every way shape and form More

by carlsonjessica501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you! We appreciate your business!

July 12, 2021

Was there for over two hours for my service appointment. Was advised it would be 1.5 hours if I opted not to get the car wash. Had to ask for help to get my car back so I wouldn't be late to pick up my so More

by kylastarks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Kyla, thank you for taking the time to leave feedback. We understand your time and satisfaction is valuable, and are disappointed to hear of your recent experience. We apologize for any inconvenience, and if you need anything please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com. 

July 12, 2021

Great rep. I'll request him for every visit. Very nice. My only complaint is the mechanics. why would you drive someones car without any plastic seat covers or paper on the floor? And leave oil all over More

by 2bluestars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great rating, we are happy to hear about your experience with our team!

July 12, 2021

They did not calibrate the sensors properly. They are backwards and do not read accurately. Need to schedule a ln appointment to set the sensors properly More

by Spitler.39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi there, we are disappointed to hear about your recent experience, and sincerely apologize for any inconvenience. If you need anything further please don't hesitate to contact Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com.  

July 11, 2021

Yes depending the circumstances. Advisors are a hit or miss. There is only one that actually listens which is Jonathan. The others are the complete opposite, it seems like they are the ones paying the rep More

by rachel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Jul 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

July 11, 2021

I had se issues purchasing my used, 6,500 miles, GMC but after few days the GM called me and he fixed some problems I had and also offered me some compensation for the problems I had. So far now I'm ok. More

by rsotov98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar, Ron Schey
Jul 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it.

July 10, 2021

Customer service was helpful. I was able to get an appointment the next day comparing to other places that took about three days to look at the car. More

by Sanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your quality experience. We appreciate your business and hope to see you again soon!

July 09, 2021

Was a great experience. Mike was my service advisor, he was very nice and to the point. I got an oil change and they fixed a rubber piece that was hanging from my bumper without me asking 😁. More

by SWADE0425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

July 09, 2021

Great service LLL …Khoi Andrews was a pleasure to deal with. The work was done in a timely manner and the results were impressive. The whole experience was very positive. THANX !!! More

by KJAVCOJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khaki Andrews
Jul 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the excellent review! We are so pleased to hear about your experience with the team. Please let us know if you need anything.

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