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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 20, 2021

Took 2 1/2 hours for oil change & car wash with an appointment on a weekday. No remote control in waiting room to change tv, even after requested. No cords in phone charging stations. My car was ready More

by Aurorarom7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
Jul 21, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

July 19, 2021

Jonathan Cardoza is an excellent service advisor! He kept me informed and the car was returned washed and spotless. Much better than my first visit to Grieco. Highly recommend! More

by DANKRISAHERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review!

July 19, 2021

Great, Ruben Perez is the very best, took care of the issue very quick, unfortunately my GMC YUKON DENALY 2021 is having too many issues More

by alcide.gaspar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

July 19, 2021

The staff is always friendly, pleasant and accommodating especially Jonathan in the service department. The receptionist and TaNika were also attentive to my needs on my last visit. More

by B4TONYAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

July 19, 2021

I been told by the advisor they Changed the shock and I take the vehicle to a different location and they find out the shock was not Changed i have the other dealership receipt to prove it More

by flubensfrancois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
Jul 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you, you can reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

July 19, 2021

Outlandish hourly rate for service. They charge as if they are doctors working on your vehicle. Then when you question them on it, they will reduce the price. All trust lost in a dealership I have been t More

by JRHAYES1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of them
Jul 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. While our prices are competitive in the market, we understand why they may be shocking. Should you wish to discuss, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

July 19, 2021

Outstanding service! KHai is great. Please thank him and the team for me. It is a pleasure to get car back quickly and easily. Also if I needed to be driven anywhere I could be. More

by mkublin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KHai
Jul 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review!

July 17, 2021

Personal property ie, iphone charger , iwatch charger and sunglasses stolen from center console box SD card removed from car as stated on screen Also engine reset signal keeps showing up on dash scr More

by Charles Frasier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai
Jul 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

July 17, 2021

My car was ready for oil change. What a service I got. First I had appointment the service advisor took care asked me GET THiS iF I WANT My CAR TO BE WASH IN SiDE. I said YES. And OTHER SERVICES . All tha More

by sszalai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OLIVER BERROTERAN Operation Manager , Ron Schey
Jul 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the excellent review! We are so pleased to hear about your experience with the team. Please let us know if you need anything.

July 17, 2021

Did the work in a timely manner. The mechanic was seasoned and reliable - they brought the part in from another location so I didn’t need to wait for repairs to be completed More

by Anncsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review!

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