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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 28, 2021

My overall experience with this service department was not the best. I had to go through hoops and chains in order to get any sort of update on my vehicle. Mike however was exceptional in helping me, thou More

by Dani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Jul 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Dani, thank you for sharing your experience with Mike. We are sincerely sorry for any inconvenience you faced, as we take customer satisfaction as a top priority. Please if you need anything in the future do not hesitate to contact us, you can reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

July 28, 2021

I have only dealt with the service department but was totally satisfied! Jonathan was outstanding! Will definitely return for any needs to any of our cars in the future! More

by WEESTES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

July 28, 2021

Amazing Service! Highly recommend…. Definitely will buy again in the future ! Everyone was super friendly and helpful and helped me find what I was looking for! More

by Gabby S Langford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks, Gabby! We are glad to hear you had a great experience!

July 27, 2021

Excellent service! Omar Williams was extremely helpful and took care of us when we were in a touch situation. We were not from the area and our daughter had to have a heart procedure at Joe Dimagio hosp More

by wadewilliams80
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omar Williams
Jul 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

July 27, 2021

Johnathan knowledge and professionalism is above and beyond, haven’t had a service advisor like him in years if actually ever. You should reward loyal and knowledgeable people like him More

by FRANCESREG9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your satisfaction means the world to us!

July 26, 2021

Michael took his time to make sure that everything we needed was taken care of. Great job keep up the great work. I will come back. More

by Pimpin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Jul 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

July 26, 2021

Super fast service. I Went in for a key fob copy for my jeep cherokee and was in and out within an hour I believe. More

by Jocelyne.nohely87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

July 26, 2021

Jeff was greatDue to pandemic parts were slow and iron Jeff was great Due to pandemic parts were slow and iron back order but he got the job done and it looks and drives perfect More

by Bmiamimo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Jul 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

July 22, 2021

Very pleased with the service provided, my special complement to Tamer Enaia and Michael for taking care of the details on the Colorado Truck. It took a lot of coordination and team work. Great job, t More

by ladys_olavarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamer Enaia
Jul 23, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your experience purchasing a Chevy Colorado! Please if you need anything do not hesitate to reach out.

July 21, 2021

They didn’t communicate well. I had to call them to find out what was going on with my truck. They didn’t have any loaner vehicles. I asked about payment plan and was told there wasn’t one, then I read that More

by JENNMARTIN70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul
Jul 22, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Jenn, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email Ron Schey, General Manager, via email at rschey@griecocars.com.

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