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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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August 10, 2021

Vehicle was in their possession for over a week to fix a problem for a second time multiple calls went to voicemail with no return call. More

by gary89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Gary, we sincerely apologize for any inconvenience. Customer satisfaction and clear communication is a top priority for us. We regret to hear about your experience, if you are willing please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com, and they will be happy to assist you.

August 10, 2021

Advisor keeps you informed. Actual work is excellent. The corvette work is exceptional. Your sales department is not up to par. Calls not returned. Questions not answered. More

by larryc68c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech that works on corvette. John
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your excellent experience with your advisor! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

August 10, 2021

my truck doing the same thing I brought it there for called to bring it back it’s been more then 2 weeks now I’m still waiting More

by Jtwitty67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar
Aug 11, 2021 -

Jtwitty67 responded

My truck should have been back at the dealership for repairs immediately up pond me letting them know truck was having the same issues that I brought it there for I’m not very happy at this point

Aug 11, 2021 -

Jtwitty67 responded

I’m very disappointed with the handling of this issue

Aug 11, 2021 -

Jtwitty67 responded

I need to have my truck repaired asap

Aug 11, 2021 -

Jtwitty67 responded

Get my truck in and get the problem fix without tell me I have to drop off the truck comeback and get it when pair come bring it back then we will give you a rental that a lot of my time to do all of this when the truck is doing the same thing when I brought it for

Aug 11, 2021 -

Jtwitty67 responded

Need my truck fix

Aug 11, 2021 -

Jtwitty67 responded

Need truck fix

Aug 11, 2021 -

Jtwitty67 responded

Need truck fix

Aug 11, 2021 -

Jtwitty67 responded

Need truck fix

Aug 11, 2021 -

Jtwitty67 responded

Need truck fix

Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we apologize for any inconvenience as we know your time is valuable. Should you wish to discuss please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com, and they will be able to assist you.

August 10, 2021

I truly like what I see. Employees work so hard. excellent service. Urgent care and very professional why you are what's truly matters. Grieco Chevrolet Is the place to go if you want your car to b More

by margop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 10, 2021

I appreciate how everyone was willing to help me with my problem. They completed the work in a timely manner. Best service I have received in a long time. Special thanks to Jonathan Cardoza for following More

by Cfgkellers3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

August 10, 2021

I always have a fast response from my supervisor my track is well treat and always ready with a fast an excellent service Jonathan is always there to help mr More

by ANTONIO15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Jonathan! Thanks for taking the time to share it with us.

August 10, 2021

I will not do a survey until my dashboard is replaced from the damage done by your technician replacing a strip. Jonathan Cardozo is great and not his fault but the work done on my Tahoe was BAD More

by juliam1
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com to discuss this further.

August 10, 2021

always a pleasure dealing with your service department. always so kind and helpful.i would recommend this service department to anyone who has a Chevy. More

by Joanne_Polito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks Joanne! We thank you for trusting our team to service your vehicle.

August 10, 2021

Service agent Johnathon Cardoza was great kept me informed. I have already recommended you to my neighbor who took his truck in for service also More

by Jackiez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

August 06, 2021

Very punctual service was provided as well as Lyft driver. Omar was very knowledgeable about was needed and checking for the recall on my vehicle. More

by Gg13572sda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Williams
Aug 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are happy to hear that.. Thanks for taking the time and letting us know.

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