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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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August 12, 2021

This appointment to address a Bolt recall had to be rescheduled because the only Bolt trained mechanic was not available for the originally scheduled appointment. In 2021, a Chevy dealership needs more More

by Sonarman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai Andrews
Aug 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for your feedback and we apologize for any inconvenience as we understand your time is valuable. We remain dedicated to customer satisfaction and will keep your comment in mind as we look to improve our services. If you need anything please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com, and they will be happy to assist you.

August 12, 2021

Cashier sent me to the wrong service agent with the wrong paperwork. The guy did help me using my phone number, but had trouble finding my key. Told the person who for my car, that I had dropped the car off More

by Howie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliciano. Sabrina. , Ron Schey
Aug 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Howie, we are sorry for any inconvenience. We appreciate your feedback and allowing us to resolve this issue. Please if you are willing to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 12, 2021

My service advisors have given me excellent service even in the sales department they all were very concer about problems and trying to solve them More

by DELOW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kya Andrews
Aug 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

August 11, 2021

Told the repair was going to take 3 hours and I paid 3 hours at 150 per hour. Took almost 6 hours and a total of $720 just to install a lock with actuator for my 2009 HHR More

by ckelley2318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai
Aug 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for your feedback. We apologize for any inconvenience and understand your time is valuable. While we offer competitive pricing in the market, we acknowledge that it may cause frustration. We would appreciate an opportunity to learn more about your recent experience. If you are willing, please contact Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com in an effort to work towards a resolution.

August 10, 2021

I appreciate how everyone was willing to help me with my problem. They completed the work in a timely manner. Best service I have received in a long time. Special thanks to Jonathan Cardoza for following More

by Cfgkellers3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

August 10, 2021

my truck doing the same thing I brought it there for called to bring it back it’s been more then 2 weeks now I’m still waiting More

by Jtwitty67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar
Aug 11, 2021 -

Jtwitty67 responded

My truck should have been back at the dealership for repairs immediately up pond me letting them know truck was having the same issues that I brought it there for I’m not very happy at this point

Aug 11, 2021 -

Jtwitty67 responded

I’m very disappointed with the handling of this issue

Aug 11, 2021 -

Jtwitty67 responded

I need to have my truck repaired asap

Aug 11, 2021 -

Jtwitty67 responded

Get my truck in and get the problem fix without tell me I have to drop off the truck comeback and get it when pair come bring it back then we will give you a rental that a lot of my time to do all of this when the truck is doing the same thing when I brought it for

Aug 11, 2021 -

Jtwitty67 responded

Need my truck fix

Aug 11, 2021 -

Jtwitty67 responded

Need truck fix

Aug 11, 2021 -

Jtwitty67 responded

Need truck fix

Aug 11, 2021 -

Jtwitty67 responded

Need truck fix

Aug 11, 2021 -

Jtwitty67 responded

Need truck fix

Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we apologize for any inconvenience as we know your time is valuable. Should you wish to discuss please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com, and they will be able to assist you.

August 10, 2021

I truly like what I see. Employees work so hard. excellent service. Urgent care and very professional why you are what's truly matters. Grieco Chevrolet Is the place to go if you want your car to b More

by margop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 10, 2021

Great customer service. Mike was very professional. I wasn't there long.. I like coming to that particular location , The waiting lobby is always super clean ! More

by Spodayy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. We would greatly appreciate it if your star rating could reflect that. If there is anything further we can do to assist you, please let us know!

August 10, 2021

Vehicle was in their possession for over a week to fix a problem for a second time multiple calls went to voicemail with no return call. More

by gary89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Gary, we sincerely apologize for any inconvenience. Customer satisfaction and clear communication is a top priority for us. We regret to hear about your experience, if you are willing please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com, and they will be happy to assist you.

August 10, 2021

Advisor keeps you informed. Actual work is excellent. The corvette work is exceptional. Your sales department is not up to par. Calls not returned. Questions not answered. More

by larryc68c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech that works on corvette. John
Aug 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your excellent experience with your advisor! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

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