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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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August 30, 2021

Well organized reception. They didn't get to my car the day of my appointment so they ended up having to keep it overnight and all the next day for repairs More

by Tortclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for your feedback, and we apologize for any delay or inconvenience. Please feel free to reach out if you need anything.

August 30, 2021

They do a fine job, quality professionals every one. One time the appointment schedule I needed for an oil change was not available, but the there’s always Pepboys for easy, non warranty type work. More

by Dewey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Aug 31, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you Dewey, for being such a great customer!

August 29, 2021

Thank you Omar for getting my car in for service so quickly. My car drives so much better and feels like a new ride! M. More

by GOT.SAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar in Service. 5 Stars!
August 27, 2021

My service advisor was phenomenal but the mechanic missed a steps on reinstalling a component on my engine causing another issue which I fixed after I received my vehicle. More

by Kendleyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 26, 2021

They answered their phone!! Charged me price they quoted…nothing added last minute. And kept me updated throughout entire process! Found myself a new dealership! More

by natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
Aug 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review!

August 25, 2021

The hospitality was ok but business tactics were the worst...a salesman made an offer (Ray) and later the sales team claimed they don't know More

by clarencemartin29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray(salesman)
Aug 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope to have another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 25, 2021

I waited 9 days to replace 1 sensor. there was also a problem with the first chassis only at the end they said it was not covered by the warranty. the service is very bad. I walked to the car rental and More

by Geleta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
Aug 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Geleta, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you, please reach out to me, Ron Schey, General Manager, via email at rschey@griecocars.com.

August 24, 2021

Great service and meet with smiles.. the vehicle was returned on time and had been washed. I would return and recommend this dealership to my family and friends. More

by Ivoryn1@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Aug 25, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you so much for sharing your car service with us, we appreciate you!

August 23, 2021

Customer service representative was difficult to get a hold of I left numerous voicemails I was trying to plan my schedule around picking up the car before my wife left from out of town More

by Tryle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 23, 2021

Promised car back 4pm next day. Went there at 5pm not ready. Ready following day at 4pm . Car was spotless when I brought it in. I had to spend an hour cleaning it after I picked it up.ooking for a truck More

by Rhcomstock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier Lind
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javi
Sep 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

Sep 01, 2021 -

Rhcomstock responded

What is your response to this level of service?

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