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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 11, 2021

My experience with Service Advisor Shadi-Omar Williams, his lack of communication and actual work ethic. He is in the WRONG line of work. Reported to FL Ag Dept and more to follow. Had me replace (at least More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shadi Omar Williams
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

Sep 13, 2021 -

Guy responded

Appreciate your offer and response. Unfortunately, I will decline, the only reason I ever returned was because the previous Service Advisor Mike “Sherota?” was stark contrast to the one I just dealt with: honest & communicable.

September 11, 2021

Even though I did not purchase the auto at this dealer I was still treated with great customer service. Michaele did a great job for me More

by Jungo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it.

September 10, 2021

Great Service and frequent communication with updates on the vehicle. I would definitely recommend to friends and family or anyone that needs services or work done. More

by CustomerJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reuben
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

September 10, 2021

Khai Andrews took very good care of me. He scheduled my appointment and arranged for a lyft driver to take me to pick up a rental. More

by JANIELLEGORDON1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

September 09, 2021

They are terrible and lie unprovoked. How do you tell me my car is ready for pick up and it’s xxxxed up?ELABORATE PLEASE More

by Fab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben
Sep 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi, we are sorry for any inconvenience and would appreciate an opportunity to learn more about your experience at our dealership. Please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com, and they will be happy to assist you.

September 08, 2021

Mike and the corvette tech saved me money and used extraordinary technical skills with professionalism shown from start to finish with my 2005 Corvette ! Shout out to both of them ! More

by jlocke29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Corvette Technician/ Mechanic
September 06, 2021

They were very nice and kind great customer service make you feel at home Can not go to some place and get that great service More

by SDD1987.SD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi, we are so glad you felt comfortable and welcomed at our dealership. Please feel free to reach out if you need anything.

September 02, 2021

Service here is the best, my advisor Khai is on top of everything. Clean, friendly, and yummy coffee is offered here. I love Greico, they are the best! More

by Ldouvris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
Sep 03, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

September 01, 2021

Great service from my service rep Michael. They went out of their way to get my car ready for me after service hours. great job. More

by greg@starbrite.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Sep 03, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Michael! Thanks for taking the time to share it with us.

August 30, 2021

Services are terrible, long wait for just oil change.excuse was Saturday’ it’s super busy.I will never came back again.when is a complementary service. More

by Maria veitia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Schey
Aug 31, 2021 -

Maria veitia responded

I wrote the review for your service.

Aug 31, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

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