Back

Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

Sort by
August 25, 2021

I waited 9 days to replace 1 sensor. there was also a problem with the first chassis only at the end they said it was not covered by the warranty. the service is very bad. I walked to the car rental and More

by Geleta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
Aug 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Geleta, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you, please reach out to me, Ron Schey, General Manager, via email at rschey@griecocars.com.

August 25, 2021

The hospitality was ok but business tactics were the worst...a salesman made an offer (Ray) and later the sales team claimed they don't know More

by clarencemartin29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray(salesman)
Aug 26, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope to have another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 24, 2021

Great service and meet with smiles.. the vehicle was returned on time and had been washed. I would return and recommend this dealership to my family and friends. More

by Ivoryn1@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Aug 25, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you so much for sharing your car service with us, we appreciate you!

August 23, 2021

Customer service representative was difficult to get a hold of I left numerous voicemails I was trying to plan my schedule around picking up the car before my wife left from out of town More

by Tryle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 23, 2021

Promised car back 4pm next day. Went there at 5pm not ready. Ready following day at 4pm . Car was spotless when I brought it in. I had to spend an hour cleaning it after I picked it up.ooking for a truck More

by Rhcomstock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier Lind
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javi
Sep 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

Sep 01, 2021 -

Rhcomstock responded

What is your response to this level of service?

August 23, 2021

I had a great experience at the dealership on Friday August 20th. The young lady at the cashier desk was very nice and Khai was very helpful. More

by bbatfan13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
Sep 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great rating! Customer satisfaction means the world to us!

August 23, 2021

I had some initial problems on first visit, but service management and Kai Andrews really came through. I was especially impressed with service manager checking in with me and resolving the problem immedia More

by tsutton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai Andrews
Aug 25, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we are so glad to hear that Kai was able to turn your experience around. We thank you for giving us the opportunity to improve your visit!

August 19, 2021

$70.00 to fix a flat tire?Too much!The cost of a new tire is probably close to that.The last time I had a flat fixed,it was more like $30.00 More

by Johnzaleta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lind
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi John, we are sorry for any inconvenience. While our prices are competitive in the market, we understand why they may be frustrating. Should you wish to discuss this, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 19, 2021

Excellent service and communication. Got in, diagnosed the issue and kept me in the loop the entire way. Omar in particular was a fantastic communicator and would like to commend him for providing such e More

by Matt M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks Matt! We appreciate your business.

August 19, 2021

Worst service department. Had my vehicle 6 weeks and $1000 later could not even fix a simple dash light. Also completely ignored me and unanswered messages. More

by Awsbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Aug 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, thank you for reaching out to us and we apologize for any inconvenience. We understand you are looking to get in touch with our team in order to discuss your experience. If you are willing, you can reach out to Ron Schey, General Manager, via email at rschey@griecocars.com, and they will be happy to answer any questions you may have.

...
23
...