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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 23, 2021

I have had a stereo system replaced multi flush radiator brake transmission differential fluid filters etc always professional from giving the keys to the service advisor and the corvette specialist to bein More

by jlocke29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corvette mechanic
Sep 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team with the service of your vehicle. Please feel free to reach out should you need anything.

September 22, 2021

From my experience you only do what’s necessary to get the customers money. I had extended warranty which was not used, you have phones yet no one answers them, I was told one thing in person then someth More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you, Mike, for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly Ron Schey, General Manager, via email at rschey@griecocars.com.

September 21, 2021

The service dept and management team was amazing at assisting with what I needed very pleased. The manager made everything right !! More

by phyllis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Sep 22, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything!

September 21, 2021

Not impressed with the service. Did not rotate the tires.no car wash.will not recommend to anyone More

by vmorales24789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Perez he was nice!
Sep 22, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! You can reach out to me Ron Schey, General Manager, via email at rschey@griecocars.com.

September 20, 2021

Great service, no issues, Mike Sherota was accommodating and helpful in applying my GM rewards to the invoice. More

by DJUSTIN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Had my car for two weeks and only gave rental for 3 days. 0 communication More

by Joseguzman891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai
Sep 21, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Jose, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! You can reach out to me Ron Schey, General Manager, via email at rschey@griecocars.com.

September 19, 2021

Very horrible quality work ,I’m taking my car back for the third time to fix oil leaks , my service advisor was great (Ruben) on the other hand the mechanic was very rude, I’m a traveling worker so a car More

by Gladysmcgauley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
Sep 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to speak with you.

September 17, 2021

Was treated with respect and welcome , staff very helpful, even the desk clerks are so plentiful talk to.. the Representive explained what my car needed. and deliver my needs . More

by LTORRES.1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me Andrews
September 17, 2021

Damaged car during repair. Unresponsive and did not return calls. Had to drive to store to order part. Drive to store to get appointment. Also, tires installed last year only lasted 15 months with no w More

by RBIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

September 16, 2021

Mike Sherota is the best. Was accomadating and went above and beyond to help me. More

by Mhr781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

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