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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 14, 2021

No I wouldn't refer nobody to you all because some of your customer services give people the wrong answer when you all they have to do is look up your a plan that you're paying for and they don't even lo More

by dottie0677
Recommend Dealer
No
Employees Worked With
Do not remember at this time
Sep 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope to have another opportunity to earn your business. Should you wish to discuss this, please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

September 14, 2021

Mike was very kind and attentive. Knowledgeable on the my truck and what service it needed. More

by travis.elmo87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

September 14, 2021

Was very let down that my truck not only took 3 times longer then quoted but it is not fixed!!! The same problems are still there More

by PROPERTYOUTLAWSLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. During this time, we value the satisfaction of all customers and are disappointed to hear of your experience. Should you wish to discuss further, or need any assistance, please reach out Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

September 14, 2021

love dealership very friendly and efficent will bee love dealership very friendly and efficent will bee buying another vehicle at dealership in future More

by cmremedios34.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

September 12, 2021

Omar in service was fantastic. Really made me feel that my time was important and took care of everything. He helped to explain what I thought was a recall but gave me additional insight. He kept in touch More

by MARKAMCGUIRE01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

September 11, 2021

My experience with Service Advisor Shadi-Omar Williams, his lack of communication and actual work ethic. He is in the WRONG line of work. Reported to FL Ag Dept and more to follow. Had me replace (at least More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shadi Omar Williams
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

Sep 13, 2021 -

Guy responded

Appreciate your offer and response. Unfortunately, I will decline, the only reason I ever returned was because the previous Service Advisor Mike “Sherota?” was stark contrast to the one I just dealt with: honest & communicable.

September 11, 2021

Even though I did not purchase the auto at this dealer I was still treated with great customer service. Michaele did a great job for me More

by Jungo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it.

September 10, 2021

Great Service and frequent communication with updates on the vehicle. I would definitely recommend to friends and family or anyone that needs services or work done. More

by CustomerJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reuben
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

September 10, 2021

Khai Andrews took very good care of me. He scheduled my appointment and arranged for a lyft driver to take me to pick up a rental. More

by JANIELLEGORDON1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Sep 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

September 09, 2021

They are terrible and lie unprovoked. How do you tell me my car is ready for pick up and it’s xxxxed up?ELABORATE PLEASE More

by Fab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben
Sep 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi, we are sorry for any inconvenience and would appreciate an opportunity to learn more about your experience at our dealership. Please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com, and they will be happy to assist you.

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