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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews
Call Service Center (954) 567-7000

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 20, 2021

Had my car for two weeks and only gave rental for 3 days. 0 communication More

by Joseguzman891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai
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Sep 21, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Jose, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! You can reach out to me Ron Schey, General Manager, via email at rschey@griecocars.com.

September 19, 2021

Very horrible quality work ,I’m taking my car back for the third time to fix oil leaks , my service advisor was great (Ruben) on the other hand the mechanic was very rude, I’m a traveling worker so a car More

by Gladysmcgauley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
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Sep 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to speak with you.

September 17, 2021

Was treated with respect and welcome , staff very helpful, even the desk clerks are so plentiful talk to.. the Representive explained what my car needed. and deliver my needs . More

by LTORRES.1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me Andrews
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September 17, 2021

Damaged car during repair. Unresponsive and did not return calls. Had to drive to store to order part. Drive to store to get appointment. Also, tires installed last year only lasted 15 months with no w More

by RBIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

September 16, 2021

Mike Sherota is the best. Was accomadating and went above and beyond to help me. More

by Mhr781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

September 16, 2021

The best car lot I ever been to great service nice people I would send anybody here for a car keep up the good work More

by keara895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

September 15, 2021

They are always 100% attentive and thorough every single time we come there! You have wonderful staff that are always willing to go above and beyond for you! I am so happy to be a customer with Grieco Chevr More

by carlsonjessica501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaby is always wonderful too, Ron Schey
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Sep 17, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review. We appreciate you!

September 14, 2021

Just overall disappointing with how your technicians could lie about a simple tire rotation at service More

by Pantojaerik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry to hear about your experience with our service team. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to speak with you.

September 14, 2021

Slow, unresponsive and multiple delays. Took four weeks because they didn’t have technician available and had to order parts. More

by brennanbanks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kahai
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Sep 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss further.

September 14, 2021

All work done ahead of time and on budget; Rep kept me constantly updated and recommended additional work that needs to be done ie brake pads More

by Jim Houston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kahila?
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Sep 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it.

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