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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews
Call Service Center (954) 567-7000

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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October 05, 2021

The best service writer i have ever experienced my service repairs are always on time people kind jonathan great More

by Dendangate 629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

October 01, 2021

Kept my car so long it almost cost me my job everyday was something new felt like I was getting the run around More

by Bigbossb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar
Report | Print
Oct 04, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

September 30, 2021

Poor communication, no car wash at the service and car not fixed, i have to go back for the same thing. More

by Lourdes acuna
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Lourdes, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

September 30, 2021

Have been working with dealership since 1992 with several cars. They have always come through. More

by cjgruchacz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai
Report | Print
Oct 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for being a loyal customer! We appreciate you!

September 29, 2021

I was almost overcharged for my service by the service advisor. Fortunately, I caught it. More

by HARVCO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Sep 30, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we apologize as this is not the level of customer service we promote at the dealership and service center. We would appreciate another opportunity to earn your business. Should you wish to discuss this, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

September 29, 2021

The car was fixed properly, no return of the check engine light. And I got a charge overnight before the car was inducted into the shop. Thank you! More

by Vic1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar the service advisor
Report | Print
Oct 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate you!

September 29, 2021

Difficult to communicate as messages are often not returned. No coordination between departments. Quotes are deceptive. More

by Kellerkansascity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to name individuals
Report | Print
Sep 30, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

September 27, 2021

Excellent service, they realized that there is a problem with my brakes, at only 15,000 miles, and have ordered new parts that will be completely covered. Ron, the GM, is amazing as well as Michael my servi More

by kileygenes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Shey
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September 27, 2021

I have had issues with service here a few times this time Rubin was my service agent and was very helpful and communication back and fourth with him was great. I would request him for any other issues that m More

by TACKLEWAHOOOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubin five stars
Report | Print
Sep 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you so much for giving us an opportunity to improve. We are glad your most recent experience lived up to our expectations. Should you need anything please do not hesitate to reach out.

September 27, 2021

Excellent service. The car is running perfect and the service representative was very helpful. Great experience. More

by Laz1083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Report | Print
Sep 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for trusting our team to service your vehicle. Please do not hesitate to reach out if you need anything.

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