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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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October 13, 2021

Excellent customer service and the wait time was not long. Will return again in the future. More

by ABURN141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great rating! We hope to do business with you in the future.

October 12, 2021

Standard experience. The dealership is doing a good job. This is the only dealership around broward county taking appointments with reasonable time. Other dealership are 2-3 weeks out. Not acceptable. Than More

by BO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Oct 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the 5-star rating! We appreciate your business.

October 12, 2021

Wouldn't even cover a TSB in it's warranty. Still fighting it out. Worst More

by Mark4090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Mark4090 responded

Shift to park problem should have been repared under warranty. GM is working on it.

October 12, 2021

Grieco got me into service quickly on my Corvette Stingray and took care of the repair! More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Williams
Oct 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review Scott, we are able your Corvette Stingray was able to get serviced in a timely manner.

October 12, 2021

Took car to dealership after calling GM about buy back program for my 2020 Chevy Bolt EV. Was instructed to take it to the dealership for inspection. Service writer had no idea of what to do. Was instru More

by Automan003
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

October 12, 2021

Worst service ever they had my truck and couldn't figure out whAt was wrong with it More

by streamsales
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know any of of the named pepole
Oct 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. We pride ourselves on our commitment to customer satisfaction and are disappointed to hear this was not the case. Should you wish to discuss this, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

October 12, 2021

Not happy with Dealer but the service center was a great experience and they were very helpful More

by Timothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

October 11, 2021

Service department was very on point about car details of what was wrong. It was handled promptly. More

by Mizzyolandabrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Mizzyolandabrown responded

Services department was very helpful. The car got fixed promptly. Staff was very friendly and they called to keep me updated with what was going on with the car.

October 11, 2021

I made an appointment at 7 am. I arrived and mike assured me. He was extremely rude telling he had no one to help me until. 830. No one called me all day. I arrive I arrive for a second time to pick up my ca More

by gaburen7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Manager from The delear was great.
Oct 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we thank you for allowing management the opportunity to resolve the issue. We sincerely apologize for the inconvenience, as customer satisfaction is a top priority. Should need any further assistance please feel free to reach out directly to Ron Schey, General Manager, via email at rschey@griecocars.com.

October 11, 2021

Service was good the technician needs to wipe the wheel before giving the car back More

by j_saintgeorges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it.

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