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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews
Call Service Center (954) 567-7000

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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November 05, 2021

Mr. Omar was so nice and helpful. The whole thing could not have been better. More

by LUBARSKY.ROBERT
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

November 04, 2021

Brought my car to be serviced and to check my transmission... Car came back dirtier then when I brought it in as well as never was serviced. Did fix the transmission.... More

by RAYOK35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We apologize for any inconvenience as we know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

November 02, 2021

Always first class and professional. Service advisor Jonathan C is very fair and doesn’t try to sell you things you don’t need More

by INTERLANDIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

October 29, 2021

Lack of knowledge and problem solving. But charged hundreds on unrelated issues. Bad service. B More

by Malibu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
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Oct 29, 2021 -

Malibu responded

Lack of knowledge and problem solving. But charged hundreds on unrelated issues. Bad service. B

Nov 02, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

Nov 02, 2021 -

Malibu responded

The car has an issue that, according to Omar and Michael, reveals generic codes. The car seats there couple of days without a detailed explanation of the research process to correct the issue. Videos have been provided to Omar but nothing solved. The principal issue is the car turning off completely once it stops and taking about 5 minutes to come back. The computer resets itself during some events and the engine light comes up. The only message that I see so far is a low fuel level which is not possible with a half tank of gasoline. I had the battery replaced again along with the starter fuse that happens to be defective but not identified at the dealership. You are the third dealership promising to solve the problem and seems that there is no one to understand the issue WITHOUT a CODE. Btw, my extended warranty is about to expire after eating about $700 in deductible for the same issue. Wants more?

October 29, 2021

Friendly staff clean waiting area Prompt service only downside had to return twice problem was known More

by DWELLELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team with your vehicle's service we appreciate you.

October 28, 2021

Got out and word was done. U have a nice waiting area. Staff does great work and are friendly. Thanks More

by Butchgod
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review!

October 27, 2021

I’m used to the Delray Greico Chevy dealership. Usually they have someone come check you in for you’re appointment outside. The Delray Greico works on vehicles on Saturdays and apparently this one doesn’t. More

by daltontoconnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com.

October 27, 2021

Waited 6 hours to get an oil changed, even after making an appt. Ridiculous to have to wait that long More

by r1ch4rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Schey
Report | Print
Oct 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

October 27, 2021

I was over charged for a water pump $1,153.00 and it was replace they only changed the pulley on the pump . More

by Abel.exclusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

October 26, 2021

Everyone is wonderful there place is always clean service is pretty fast as well. Good job. More

by Jennifersawley30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

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