Grieco Chevrolet Fort Lauderdale - Service Center

My Chevy Store! My personal experience with this dealership has always been positive. In fact, I brought my car in for service today. Levon Cox is my service writer a My personal experience with this dealership has always been positive. In fact, I brought my car in for service today. Levon Cox is my service writer and Jon Irwin is the tech who works on my vehicle. Both are excellent performing their respective jobs. I'd also like to compliment Rebecca Hussle, Customer Service/Vehicle Exchange/Warranty Manager. Ms. Hussle is professional, knowledgeable and a pleasure to communicate with. Whenever I have a warranty question, she cheerfully answers my inquiry. She provides the information requested for me to make a decision without any pressure. Ms. Hussle is a definite asset for Grieco Chevrolet...! More

Second time around After great first experience, another issue with my vehicle came up. Due to convenience(closer to my job), I attempted to get my car serviced by a re After great first experience, another issue with my vehicle came up. Due to convenience(closer to my job), I attempted to get my car serviced by a reputable business. However, they could not complete the job because they were unable to access the part. They recommended I contact my dealer and bring the part to them and they would install it. I contacted Grieco's parts department and a gentleman named Will assisted me. Like the other staff I had dealt with, he was extremely courteous and professional and acquired the part for me in what seemed like record time to me. At that point, I had already spoken to Jonatan Cardoza who offered to install the part and complete the job if I wanted. I decided to take him up on that offer and it was determined the part I ordered was not what I needed. By the next day, they got the correct part and completed the job. Jasmine efficiently handled the paper work and Jonatan advised me that the parts department would refund me for the part I ordered but didn't need. I went back to Will who consulted with his manager, Mr. Sandy Miller and they graciously handled my refund. To me, this felt like a genuine team effort. More

Great First-time Experience Excellent, wonderful, great, all describe my first expericence at Grieco. When I had the problem with my car, I had no idea the extent of what I was Excellent, wonderful, great, all describe my first expericence at Grieco. When I had the problem with my car, I had no idea the extent of what I was up against. Thanks to Jasmine's calm demeanor, she set up my appointment and luckily for me my Service advisor was Jonatan Cardoza. Jonatan didn't keep me waiting regarding my situation. He called me as soon as the problem was determined and provided me my options and reasonable quotes on crucial items my car needed. I never got the feeling, like some dealerships, that I was being over-priced and items were being added just to increase my bill. Mr. Cardoza was professional, courteous, personable and relatable. I would recommend him anytime. Lastly, I just want to say thanks for making my first experience at Grieco as stree-free as possible. More

Ripped Off I drove from Houston TX to Ft. Lauderdale for a cruise. Auto misfired and engine light came on when I drove 70 mph. Was told I needed new spark plugs I drove from Houston TX to Ft. Lauderdale for a cruise. Auto misfired and engine light came on when I drove 70 mph. Was told I needed new spark plugs and should have fuel injectors cleaned. Paid $924. car was fine driving back to hotel and to cruse terminal. After cruise headed back to Houston. As soon as I got on I 95 and hit 70 mph the service lite came on and car once again began to misfire. I called service agent and left message. He later called back and told me I could bring car back in. I explained I was on the road headed back home. He said to take it to local Chevy dealer when I got home - which I did. The problem was the ignition coils and not the spark plugs or the fuel injectors. The car now works fine but Grieco refuses any type of refund for their work which did not solve the problem. More

Casey in the service department is amazing I myself am a sales manager at another dealership and I consider myself to be a difficult customer. My 2018 Corvette Z06 had paint peeling off as a fa I myself am a sales manager at another dealership and I consider myself to be a difficult customer. My 2018 Corvette Z06 had paint peeling off as a factory defect and Casey took the time to get me a new bumper with a new nose badge in a timely manner. I strongly recommend Grieco Chevrolet to anyone with a high end Corvette or other vehicle where they want to be treated like a VIP. More

LIARS!! A bunch of liars and the worst service I have ever experienced! I have a major problem with my 2015 corvette and they are covering it up to avoid lemo A bunch of liars and the worst service I have ever experienced! I have a major problem with my 2015 corvette and they are covering it up to avoid lemon law. Stay away from this company and avoid buying any GM product. they do not stand behind their product and do everything to avoid replacing the transmission. They rather fix it until the warranty runs out and then you are out of luck! You can be SURE I will never buy a GM product again and will never deal with this dealership again. More

truck for service My son took his truck in for service under a warranty program he had. He was on leave and was given the run around, ignored, lied to, rude behaviour. My son took his truck in for service under a warranty program he had. He was on leave and was given the run around, ignored, lied to, rude behaviour. Did not return his phone calls, lied about calling the warranty company, His service advisor who had also been in the service said he understood about his leave time and would get his truck done in time......My son had to extend his leave, his wife just got a job offer that starts soon and no way back home. They don't seem to care about customer service, lie through their teeth, blame someone else, give excuses. Would never recommend this place. More

Extremely Efficient - Rick Stetkar Rick Stetkar at AutoNation Chevrolet was the service advisor that handled my Chevy going in for repair. He was extremely knowledgeable and explained Rick Stetkar at AutoNation Chevrolet was the service advisor that handled my Chevy going in for repair. He was extremely knowledgeable and explained what was happening with my Impala. I called at 9:30 am on a Tuesday, brought the car in, and it was finished that day. I was not expecting the car to be finished that day. I could not pick it up until the next morning. Although Rick was off the next day, he came in to handle my vehicle just to make sure that everything ran smoothly. He did a great job and represented the Autonation Service Depot well! More

Excellent Drove from near Key West Florida to your facility to take a tire and wheel combination from my ZO6 2015 Corvette. The local dealer had tried unsucces Drove from near Key West Florida to your facility to take a tire and wheel combination from my ZO6 2015 Corvette. The local dealer had tried unsuccessfully to mount a rear tire on the wheel. After much frustration I drove the 175 miles to you facility because of the specific reputation of Mr. Jon Erwin, your Corvette certified technician. It would be an understatement to say I was not disappointing. He took care of the problem and made feel very welcome and certainly went beyond expectation. I will be driving the 175 miles again to take care of any further maintenance issues with my car. You are lucky to have such a great resource in your staff. Please extend a sincere thanks from me. Jose Pagan VIN 1G1YUD65F602835 More

Read below I was charged $106.79 to assess what was wrong with my old car. Since I bought a new Chevrolet Cruze (the second car I have bought from AutoNation), I was charged $106.79 to assess what was wrong with my old car. Since I bought a new Chevrolet Cruze (the second car I have bought from AutoNation), I hope that charge of $106.79 will be waived and credited to my credit card. Thank you... Paul Valero More