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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.6
1,389 Reviews

1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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November 10, 2021

I have taken my car in four times and spent over $5,000 to fix the same problem. I'm still not sure if the problem is fixed. When I picked up my car a couple of days ago the A/C was blowing hot. It was fin More

by meachamassociates
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Perez
Nov 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. During this time, we value the satisfaction of all customers and staff and are disappointed to hear of your experience. Should you wish to discuss further, or need any assistance, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

November 10, 2021

Asked for an courtesy wash & was told yes when I received car it wasnt washed and when I asked what happened to the wash I was told we only rinse it off And I could tell it wasn’t even rinsed , also I had a More

by shan5285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai Andrews
Nov 10, 2021 -

shan5285 responded

Please contact me personally to try to rectify this matter

Nov 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. During this time, we value the satisfaction of all customers and are disappointed to hear of your experience. Should you wish to discuss further, or need any assistance, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

November 10, 2021

Very easy smooth experience. I also as Provided transportation to where I need to go while car was in service. Thanks More

by USELESSTALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

November 10, 2021

I’ve received all attentions and the staff has gone beyond my expectations done done. More

by burgosmath2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Nov 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for sharing your experience with our staff. We are glad they could exceed your expectations.

November 08, 2021

Omar was great. Made everything painless! And most importantly the car was delivered on time. More

by Eacmanagement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you, Omar, for the great rating! We appreciate you.

November 08, 2021

The service advisor was rude and did not pay any attention to the vehicle. The vehicle was not washed properly after the service and when i asked him he was even more rude. More

by Puneet Srivastava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to speak with you.

November 06, 2021

I’m always pay lot and I’m not happy after the service . Very expensive More

by Yuksel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai
Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com.

November 06, 2021

Greico is the best dealership all around. From service Khai to James in collision. I love Grieco More

by Ldouvris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for sharing your excellent experience with our team. We thank you for your business.

November 06, 2021

In service the receptionist was online on her phone and I had to say something to her, she didn't know I was standing there. My service assistant was excellent! Thank you, see next service change. More

by Troberts1269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with our team! Thanks for taking the time to share it with us.

November 05, 2021

everything was done right on schedule The service advisor was right on top of his job Will definitely come back for service again More

by bdtd2new
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the service advisors name
Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

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