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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews
Call Service Center (954) 567-7000

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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November 08, 2021

The service advisor was rude and did not pay any attention to the vehicle. The vehicle was not washed properly after the service and when i asked him he was even more rude. More

by Puneet Srivastava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to speak with you.

November 06, 2021

In service the receptionist was online on her phone and I had to say something to her, she didn't know I was standing there. My service assistant was excellent! Thank you, see next service change. More

by Troberts1269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with our team! Thanks for taking the time to share it with us.

November 06, 2021

Greico is the best dealership all around. From service Khai to James in collision. I love Grieco More

by Ldouvris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
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Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for sharing your excellent experience with our team. We thank you for your business.

November 06, 2021

I’m always pay lot and I’m not happy after the service . Very expensive More

by Yuksel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai
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Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts, and Body Shop Director, via email at oberroteran@griecocars.com.

November 05, 2021

everything was done right on schedule The service advisor was right on top of his job Will definitely come back for service again More

by bdtd2new
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the service advisors name
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Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

November 05, 2021

Mr. Omar was so nice and helpful. The whole thing could not have been better. More

by LUBARSKY.ROBERT
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

November 04, 2021

Brought my car to be serviced and to check my transmission... Car came back dirtier then when I brought it in as well as never was serviced. Did fix the transmission.... More

by RAYOK35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We apologize for any inconvenience as we know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

November 02, 2021

Always first class and professional. Service advisor Jonathan C is very fair and doesn’t try to sell you things you don’t need More

by INTERLANDIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

October 29, 2021

Friendly staff clean waiting area Prompt service only downside had to return twice problem was known More

by DWELLELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team with your vehicle's service we appreciate you.

October 29, 2021

Lack of knowledge and problem solving. But charged hundreds on unrelated issues. Bad service. B More

by Malibu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
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Oct 29, 2021 -

Malibu responded

Lack of knowledge and problem solving. But charged hundreds on unrelated issues. Bad service. B

Nov 02, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

Nov 02, 2021 -

Malibu responded

The car has an issue that, according to Omar and Michael, reveals generic codes. The car seats there couple of days without a detailed explanation of the research process to correct the issue. Videos have been provided to Omar but nothing solved. The principal issue is the car turning off completely once it stops and taking about 5 minutes to come back. The computer resets itself during some events and the engine light comes up. The only message that I see so far is a low fuel level which is not possible with a half tank of gasoline. I had the battery replaced again along with the starter fuse that happens to be defective but not identified at the dealership. You are the third dealership promising to solve the problem and seems that there is no one to understand the issue WITHOUT a CODE. Btw, my extended warranty is about to expire after eating about $700 in deductible for the same issue. Wants more?

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