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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 09, 2019

Some kind of problem almost every time I’m there Started off great, oil change was done in 1 hour, then service writer said he could change the air filters in a few minutes, 50 min later I asked what More

by SEGALLALAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josue Rosa
Jul 11, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

July 08, 2019

Oil change Timely service. Appointment worked well. Professional yet personal attention. Comfortable lounge area but the TV was too loud. Car wash a needed and v More

by ICLA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We're so glad our team provided such expedient service! Thank you for the 5 stars and the great review.

July 08, 2019

Great service department I was on a road trip and experienced a problem. This service center did a great job fixing that problem and updating me on scheduled maintenance so I More

by MScarpelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levon Cox, Tom Tippy Timpanaro
Jul 09, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the 5 stars! We're so thrilled to hear you had such a positive experience with our team.

Jul 09, 2019 -

MScarpelli responded

Yes the Service Department was excellent. Losing the car deal I was attempting to buy was not. But life goes on.

July 05, 2019

Garbage Lied to by service manager about my extended warranty. Had my work truck 4 days before they contacted warranty company. I was told over the phone by s More

by Psurgeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josue Rosa
Jul 11, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to Ron Shey, General Manager, via email at rshey@greicocars.com.

July 03, 2019

New Corvette Tires Levon Cox, your Service Expert does great work and appears concerned to make sure it is done right the 1st time. I trust my service with him and alwa More

by PWojahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levon Cox
Jul 08, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us! We are elated to hear that Levon was able to provide you such exceptional service. Please let us know if you need anything further!

July 03, 2019

It takes forever. It seems like they overbook services waiting time is ridiculous 1 hr laterr after my appointment i can still see my truck park and no work done yet, i More

by specialistpaintinginc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We searched and could not find any record of you visiting our dealership. Could the visit have been under a different name or possibly at a different dealership? Please contact Sean Childrey, Service Manager, via email at schildrey@griecocars.com so that we may investigate further.

July 01, 2019

I brought my car in due to a recall. I have not had a problem so far with my service but I would like to know when I will receive a call to bring my car back in for the recall. More

by ATRICE72@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle O'Donnell
Jul 02, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great rating!

June 28, 2019

Great service I enjoy dealing with all the staff in service. My advisor was on point with every detail. The staff was friendly and they were helpful More

by Mrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levon Cox
Jun 28, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

That is what we love to hear! Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

June 28, 2019

Service Regular service found another problem. Don't know what the part is. A valve in gas tank. That is all I can say about. Got taken in on time took a r More

by rfischer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levon Cox
Jun 28, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for taking the time to share your experience! We are so glad that we could serve you, and hope to see you again soon.

June 27, 2019

Friendly, professional and timely service Excellent and timely communication about the repairs needed. Also, pleasantly suprised my car was washed at no charge. The cost of repairs was reaso More

by RavenHope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

That is what we love to hear! We are so pleased that our team could provide you with such quality service. We hope to see you again soon!

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