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Grieco Chevrolet Fort Lauderdale - Service Center
Ft. Lauderdale, FL
1,389 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,389 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center
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May 12, 2023
I took umbridge to having to perform maintenance on a used car that I felt should have been done before I purchased it. The service manager promptly contacted me and explained the servicing process. We used car that I felt should have been done before I purchased it. The service manager promptly contacted me and explained the servicing process. We are now working on a resolution. More
by tobin2750
Verified CustomerEmployees Worked With
Omar
April 13, 2023
Promp service. Omar was very professional, knowledgeable of my car's history, gave estimated costs and time vehicle would be ready. Omar was very professional, knowledgeable of my car's history, gave estimated costs and time vehicle would be ready. More
by CINDYJACKSON@GMAIL.COM
Employees Worked With
hi
February 07, 2023
Update: Almost seven months of being in their shop, our truck FINALLY is done! We called 6 hours prior to picking up (we called the night before too) and when we got there, our truck was not ready to go. S truck FINALLY is done! We called 6 hours prior to picking up (we called the night before too) and when we got there, our truck was not ready to go. Shouldn’t have been surprised. Husband sat there for two hours before the truck was brought to him. Andy told him it would be ready in ten minutes … lies, again. Anyway, did an examination on the truck, right wheel well was missing, truck was FILTHY!!! Dust and dirt everywhere They didn’t clean the inside, outside, our bed of the truck was filled with their coffee cups. Window was scratched. They told us they did an alignment on the truck which was a lie. We took it to another shop, locally, when we got it back. They ran the alignment test and it was completely off still. We have a print off of both tests. You guys, this place is a MESS!! You’d think they’d take some pride and at least return your car vehicle in a clean condition. Since we’ve had a few people reach out to us after posting our first review to tell us their horror story with Grieco collision center (same exact address as Grieco Chevy, and yes, they are connected), I wanted to give an updated review: quick run down- our truck was in an accident on 7/22/22. Yep, six months ago… we made the mistake of towing our vehicle to Grieco for repairs. There was a delay in some parts, which we 100% understood. However, the dates don’t line up. Our truck has been done since December but here we sit, with no truck. Don’t bother calling in, their receptionist won’t pick up or if she does, she’ll forward you to a number that no one works at anymore. (Have multiple recordings of that) They informed us they have an multiple people quite and are short handed, which again, totally understand. As a Registered Nurse, we are drowning daily, too. Difference here is, I make sure to communicate with my patients daily and show professionalism because that’s what they deserve. Point here is, there is a big lack of communication here. It is SIX MONTHS later and our truck is still not done. We have emails, text messages, recordings…. We have been lied to repeatedly. They said they’ll call you and they don’t. Truck has been done for a month, more than a month now, and we are still waiting on a rim. Why this wasn’t take care of earlier, is beyond me. At this point, we have an attorney involved. They refuse to take any ownership in this. I don’t want anyone else to go through this. Horrible experience and never wish this upon anyone! - Sincerely, Katelyn Rosenstein More
by katelynrosenstein
Employees Worked With
Oliver, Andy
January 28, 2023
I have had my 2019 GMC Denali 2500 serviced here multiple times here. Grieco missed that I had absolutely nothing left on my front brake pads in the last multi-point vehicle inspection (where I specifically times here. Grieco missed that I had absolutely nothing left on my front brake pads in the last multi-point vehicle inspection (where I specifically asked for the brakes to be checked). I contacted Oliver about this, explained it clearly and asked for them to pay for just the cost of the new front rotors (I would cover the cost of front pads and my wasted time for having to take my truck back in again for service). I was told a very clear no. It's one thing to miss a critical safety item like front brakes in a vehicle inspection, but it's a lot worse to then refuse to rectify the situation when given an option to. I would avoid using them for service at all cost. Go somewhere where people care and stand behind their work. More
by Dylan Hallerberg
December 13, 2022
I DON'T RECCOMEND . THEY FIX THE TRASMISSION 4 TIME ,1 YEAR. NEVER WORK . DISASTER THEY FIX THE TRASMISSION 4 TIME ,1 YEAR. NEVER WORK . DISASTER More
by Dionigi.michele
December 11, 2021
Brought car to get alignment. Charged me almost $200. Returned the car with damaged bolts and an incorrect alignment. Told me they’d refund me the money but they never did. Very poor customer service. La Returned the car with damaged bolts and an incorrect alignment. Told me they’d refund me the money but they never did. Very poor customer service. Last time going there. More
by Slesniak
Employees Worked With
Kai
December 06, 2021
I have had the worse Experience with this dealer , repairs done to my 2017 Colorado pick up.after 4 weeks it was there they said they removed my tranny and even gave me a invoice with work that was do repairs done to my 2017 Colorado pick up.after 4 weeks it was there they said they removed my tranny and even gave me a invoice with work that was done.i did check if my tranny was removed ,and it was very clear it was never touched.im a qualified diesel tech ,and I did inspect the work done ,I took it back for another 2 weeks hey did do work to it and now it’s leaking atf oil and it’s shifting worse then what it was from the start.im hopeless truck only has 51k and the deal lied from the start.they changed my tcm and it’s hanging in the hood bay,over the coolant lines.i even had to pay for my own rental for 2 weeks ,extended warranty repair.and still waiting on my rental Reimbursement. More
by Jtdude86
Employees Worked With
Kai Andrews
November 23, 2021
We had a hard time getting our service done at this dealership. We always take ou car there due the location, staff is nice, but if they don't do a good job it does not make any sense. It was a total o dealership. We always take ou car there due the location, staff is nice, but if they don't do a good job it does not make any sense. It was a total of 9 visits till they fixed the problem, and it is not like it is perfect, it is not, but I got tired of taking the car in and nothing is done. A lot of money and time. More
by Marcio Braga
Employees Worked With
Omar
