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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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November 15, 2021

I had an appointment scheduled. When I arrived there were no one in the lobby to greet me. I found an employee and mention my appt, and he told me where to go. Introduced my self, and I had to wait over 10 m More

by Arthur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t work with those guys, Ron Schey
Nov 16, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

November 15, 2021

Fixed problem quickly and correctly. That also said it was covered under recall, even though I was never sent notice of it. More

by Artist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

November 13, 2021

If it wasn’t for warranty work I would never use this dealership at least 80% if the visits the work was not done or delayed in getting it done. Body work I had to send back : times and I have been lied More

by Eb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
This has nothing to do with one person the whole department needs work
Nov 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we have tried searching our database so we may contact you, but we could not find any records with the information provided in this review. We would like to attempt to amend this for you. Please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com so we may look into this further for you. We apologize for any inconvenience and hope to hear from you soon.

November 11, 2021

Very efficient. Not crowded. Would have been a 5 But they forgot to fill my windshield fluid. But great overall. More

by S.MARYKAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great rating! We appreciate your great rating!

November 11, 2021

Very professional advisor and warm and welcoming staff. Omar my advisor was very professional in dealing with my warranty issues More

by TALISI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

November 10, 2021

I have taken my car in four times and spent over $5,000 to fix the same problem. I'm still not sure if the problem is fixed. When I picked up my car a couple of days ago the A/C was blowing hot. It was fin More

by meachamassociates
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Perez
Nov 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. During this time, we value the satisfaction of all customers and staff and are disappointed to hear of your experience. Should you wish to discuss further, or need any assistance, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

November 10, 2021

Asked for an courtesy wash & was told yes when I received car it wasnt washed and when I asked what happened to the wash I was told we only rinse it off And I could tell it wasn’t even rinsed , also I had a More

by shan5285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai Andrews
Nov 10, 2021 -

shan5285 responded

Please contact me personally to try to rectify this matter

Nov 12, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. During this time, we value the satisfaction of all customers and are disappointed to hear of your experience. Should you wish to discuss further, or need any assistance, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

November 10, 2021

Very easy smooth experience. I also as Provided transportation to where I need to go while car was in service. Thanks More

by USELESSTALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

November 10, 2021

I’ve received all attentions and the staff has gone beyond my expectations done done. More

by burgosmath2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Nov 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for sharing your experience with our staff. We are glad they could exceed your expectations.

November 08, 2021

Omar was great. Made everything painless! And most importantly the car was delivered on time. More

by Eacmanagement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 09, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you, Omar, for the great rating! We appreciate you.

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