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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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October 31, 2019

Amazing team. Really profecional and friendly They explain all process since I arrived, then the associate was really friendly. The time of the service was fast and they gave me some advice regard More

by Roberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregorio Javier
Nov 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

October 31, 2019

Horriable I had a horrible experience. I was charged 150 $ for a diagnostic test and another 18$ for miscellaneous fees? After 180$ with tax and 3 days waiting More

by ALEXISBRUCE2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I have no idea
Nov 04, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Alexis, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

October 31, 2019

2 1/2 hours for something I was told would take 1 hour When I made the appointment to have a vacuum pump recalibrated due to a recall, I was told it would take an hour. 2 1/2 hours later, they didnt know More

by Joe S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lady from collision desk.
Nov 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Joe, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. If there is anything else we can do to serve you, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com or by phone at 954.567.7241.

October 31, 2019

Recall , oil change, tire rotation and tire fix well done, service done by professionals trained by factory. As always, excellent service and customer servic More

by VJMTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with our service team! Thanks for taking the time to share it with us.

October 30, 2019

Battery replacement. Original battery was under warranty. I was taken care of right away. The representative was pleasent and knowledgeable.the waiting area is comfortable with a wide choice of coffee and wat More

by GLORIALAWSON339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Felder. Micheal ?, Josue Rosa, Levon Cox
Oct 31, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

October 30, 2019

Great service from Javier Lind The receptionist was very nice I don’t remember her name. I had to wait about a half hour before I saw my service rep. Nice waiting accommodations in More

by MARINAQUEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob dimezza
Oct 31, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

October 25, 2019

did the job simple scratch repair A trans problem and accident scratch in paint.PAint fixed I paid.Auto trans problem common to GM auto trans let's hope it is fixed More

by l1tufo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in collision,
Oct 28, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and hope that the transmission issue gets solved. Please let us know if there is anything further we can do to serve you!

October 24, 2019

Great - once I got to speak to Sean Childrey! Called to say I needed to bring car in - was told to come tomorrow and prepare to leave it. When I drove in at 10:00 am, I was TOTALLY ignored and p More

by LPBARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Childrey
Oct 25, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you so much for taking the time to share your experience with us. We appreciate the feedback and take our customer satisfaction seriously. We apologize for any inconvenience faced and are glad to hear that Sean was able to turn your experience around. Should you need anything further, please don't hesitate to reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

October 23, 2019

No communication with customer Our company vehicle was taken to this dealership to get fixed but we were never communicated of what was going on, a week later all that was replaced More

by FEAMFLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Lauria
Oct 25, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. While our prices are competitive in the market, we understand why they may be shocking. Should you wish to discuss, please reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com.

October 23, 2019

Super convenient service Keeps records on my car. Knows maintenance needed. Efficient technicians. Long time customer and will keep going to Grieco. Good service is wh More

by BRUCEHOGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us, Bruce.

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