Grieco Chevrolet Fort Lauderdale - Service Center
Ft. Lauderdale, FL
1,383 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center
Excellent Wonderful service center. Helpful, courteous, knowledgeable and on time. Been using this service center for years. The best & will continue bringing m Wonderful service center. Helpful, courteous, knowledgeable and on time. Been using this service center for years. The best & will continue bringing my car there as well as new purchases More
Pleasant Everything went well item was fixed and went on my way. Staff was friendly better than I experienced at the chevydealer on state rd 7 in coconut cree Everything went well item was fixed and went on my way. Staff was friendly better than I experienced at the chevydealer on state rd 7 in coconut creek More
Service and service adviser. The work was done in a timely manner and I was very satisfied. The service adviser, Javier, was very courteous and knowledgeable. I will definitely c The work was done in a timely manner and I was very satisfied. The service adviser, Javier, was very courteous and knowledgeable. I will definitely come back to have my vehicle serviced. More
Best experience ever Thanks so much to Mike Sherota , he was very helpful and understand all my needs and concerns. I will recommend Grieco Chevrolet for you next service. Thanks so much to Mike Sherota , he was very helpful and understand all my needs and concerns. I will recommend Grieco Chevrolet for you next service. Thanks More
No customer service I dropped my 2015 Traverse off to the Dealership on a Thursday around 11am, for issues with the air conditioning system. I received no call from my s I dropped my 2015 Traverse off to the Dealership on a Thursday around 11am, for issues with the air conditioning system. I received no call from my service representative advising me of any diagnosis or process made with my repairs. I left messages and called several times on Saturday, no call was answered, or returned. I called the dealership on Sunday to advise them that I hadn’t received any updates on my car, and that I had to work on Monday and needed my car. I was told to call Monday morning and I would be up for a loaner vehicle. Monday morning 7am I call and spoke to the receptionist who, told her my issues, and was advised that the service representative who was helping me was “no longer there”. My response was “as in not with the company anymore?” To which she replied “yes!” She had no idea who was my new point of contact or what was going on with my vehicle, and advised me to call back in an hour, because the mechanic who was looking at my car hadn’t come into work yet. After an hour I called back and was told, my car still did not have a diagnosis and that they needed to keep it further. I advised the dealership that my car had been there since Thursday of the previous week and I couldn’t just leave it there for an open ended amount of time. I was told that I couldn’t get a loaner car, and that I can come pick up my car, and return it back when I have time so they can complete my diagnosis process and then repair the issue. There was a complete disregard to my time and no type of ownership of responsibility on behalf of the dealership. I had to go pick my car up, with out the issue being addressed or fixed. More
Great experience Had a great experience from the moment I walked in very helpful knowledgeable staff. Will definitely be returning. They accommodated all my needs and Had a great experience from the moment I walked in very helpful knowledgeable staff. Will definitely be returning. They accommodated all my needs and had me in and out quickly. More
Quality of service To do the service on the car was told about an hour that was fine. I was asked if I wanted the car washed as a complementary service, it took an To do the service on the car was told about an hour that was fine. I was asked if I wanted the car washed as a complementary service, it took an hour and 10 minutes before the car was returned back to me that’s not acceptable. This is the first time I’ve ever had an issue in the service department. More
Service, Excellent Service was excellent, everyone friendly and helpful. Waiting area nice and the coffee was fresh and good. Not much can be said except very pleased � Service was excellent, everyone friendly and helpful. Waiting area nice and the coffee was fresh and good. Not much can be said except very pleased 😀 I More
Long wait Waited 40 min to be helped when i had an appointment.. apt was 9:30am. I arrived at 9:20, was not meeting with a service rep until 10am. Then it too Waited 40 min to be helped when i had an appointment.. apt was 9:30am. I arrived at 9:20, was not meeting with a service rep until 10am. Then it took 2 hours for an oil change. More
Thanks Everyone involved are very helpful. Very knowledgeable. Service is done quickly and professional the car is washed and cleaned My advisor goe Everyone involved are very helpful. Very knowledgeable. Service is done quickly and professional the car is washed and cleaned My advisor goes over all worked reformed More