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Grieco Chevrolet Fort Lauderdale - Service Center
Ft. Lauderdale, FL
1,374 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center
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November 16, 2019
Was there over seven hours for a simple job Went for oil change and tire rotation repair windshield washers. After three hours was told one part was on way from another dealer would be ready in Went for oil change and tire rotation repair windshield washers. After three hours was told one part was on way from another dealer would be ready in about one hour. 5.5 hours later was told driver was delayed. 6.5 hours later still no part driver was making his deliveries did not care I was waiting then service mgr comes over and tells me he just heard about delay. I will never do business with Grieco again and will tell everyone I know not too More
by Verydisatifiedcustomer
Verified CustomerEmployees Worked With
November 15, 2019
Excellent Wonderful service center. Helpful, courteous, knowledgeable and on time. Been using this service center for years. The best & will continue bringing m Wonderful service center. Helpful, courteous, knowledgeable and on time. Been using this service center for years. The best & will continue bringing my car there as well as new purchases More
by LEWBALABAN
Employees Worked With
Alex & Howard were sensational
November 15, 2019
Pleasant Everything went well item was fixed and went on my way. Staff was friendly better than I experienced at the chevydealer on state rd 7 in coconut cree Everything went well item was fixed and went on my way. Staff was friendly better than I experienced at the chevydealer on state rd 7 in coconut creek More
by JSOLENSKE
Employees Worked With
November 14, 2019
Service and service adviser. The work was done in a timely manner and I was very satisfied. The service adviser, Javier, was very courteous and knowledgeable. I will definitely c The work was done in a timely manner and I was very satisfied. The service adviser, Javier, was very courteous and knowledgeable. I will definitely come back to have my vehicle serviced. More
by carolynyarborough
Employees Worked With
Javier Lind
November 13, 2019
No customer service I dropped my 2015 Traverse off to the Dealership on a Thursday around 11am, for issues with the air conditioning system. I received no call from my s I dropped my 2015 Traverse off to the Dealership on a Thursday around 11am, for issues with the air conditioning system. I received no call from my service representative advising me of any diagnosis or process made with my repairs. I left messages and called several times on Saturday, no call was answered, or returned. I called the dealership on Sunday to advise them that I hadn’t received any updates on my car, and that I had to work on Monday and needed my car. I was told to call Monday morning and I would be up for a loaner vehicle. Monday morning 7am I call and spoke to the receptionist who, told her my issues, and was advised that the service representative who was helping me was “no longer there”. My response was “as in not with the company anymore?” To which she replied “yes!” She had no idea who was my new point of contact or what was going on with my vehicle, and advised me to call back in an hour, because the mechanic who was looking at my car hadn’t come into work yet. After an hour I called back and was told, my car still did not have a diagnosis and that they needed to keep it further. I advised the dealership that my car had been there since Thursday of the previous week and I couldn’t just leave it there for an open ended amount of time. I was told that I couldn’t get a loaner car, and that I can come pick up my car, and return it back when I have time so they can complete my diagnosis process and then repair the issue. There was a complete disregard to my time and no type of ownership of responsibility on behalf of the dealership. I had to go pick my car up, with out the issue being addressed or fixed. More
by SHENIKAJACKSON
Employees Worked With
I don’t recall the name of the service representative
November 13, 2019
Best experience ever Thanks so much to Mike Sherota , he was very helpful and understand all my needs and concerns. I will recommend Grieco Chevrolet for you next service. Thanks so much to Mike Sherota , he was very helpful and understand all my needs and concerns. I will recommend Grieco Chevrolet for you next service. Thanks More
by Moreno
November 11, 2019
Quality of service To do the service on the car was told about an hour that was fine. I was asked if I wanted the car washed as a complementary service, it took an To do the service on the car was told about an hour that was fine. I was asked if I wanted the car washed as a complementary service, it took an hour and 10 minutes before the car was returned back to me that’s not acceptable. This is the first time I’ve ever had an issue in the service department. More
by Blue paddle
Employees Worked With
Tom Tippy Timpanaro
November 11, 2019
Great experience Had a great experience from the moment I walked in very helpful knowledgeable staff. Will definitely be returning. They accommodated all my needs and Had a great experience from the moment I walked in very helpful knowledgeable staff. Will definitely be returning. They accommodated all my needs and had me in and out quickly. More
by Dany123
Employees Worked With
November 08, 2019
Service, Excellent Service was excellent, everyone friendly and helpful. Waiting area nice and the coffee was fresh and good. Not much can be said except very pleased � Service was excellent, everyone friendly and helpful. Waiting area nice and the coffee was fresh and good. Not much can be said except very pleased 😀 I More
by WBTS
Employees Worked With
November 07, 2019
Long wait Waited 40 min to be helped when i had an appointment.. apt was 9:30am. I arrived at 9:20, was not meeting with a service rep until 10am. Then it too Waited 40 min to be helped when i had an appointment.. apt was 9:30am. I arrived at 9:20, was not meeting with a service rep until 10am. Then it took 2 hours for an oil change. More
by SHOLSETH17
Employees Worked With
Unknown
