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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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December 17, 2019

Great staff, long wait Annie was so friendly and helpful. I waited quite a while for service, but they had comfortable amenities and wifi. Would be nice to get wait estimate More

by Siwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie
Dec 18, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Your 5-star rating is so greatly appreciated, Siwu! Thanks for taking the time to leave it.

December 17, 2019

Recall oil change Had 8:30 appointment finished by 9:45 Friendly courteous staff Waiting area nice Price comparible for synthetic oil change! Computer upgrade/recal More

by gobyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, we are so happy to hear about the great experience you had at our dealership! Please let us know if you need anything else.

December 16, 2019

Callaway Professional and work was done to my expectation and there were many items that needed addressing. Work was on budget and on time. I was kept inform More

by Canescup1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that this was the case during your visit. Do not hesitate to reach out if you need anything else.

December 14, 2019

It took 7 weeks to fix my rear drive train! I realize (after the fact) that when I brought the truck in there was a UAW strike but I should have been given that information up front and a choice More

by Rocky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Rocky, we apologize as this is not the level of customer service we promote at Grieco We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

December 11, 2019

Worst service ever. 3 days did not do any thing I had a early appointment on Monday for a transmission flush, was told we be done same day and would get a call Next days no news. They would not ans More

by Yo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We are not able to search our system for your contact info based on the username of this review. Please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com so we can work towards a resolution.

December 10, 2019

Ripped off by this dealership I will never return to this dealership Kept my car for 3 days Did not diagnose one problem which was either electrical or related to alarm system O More

by Kmolinet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier
Dec 12, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

December 10, 2019

Wonderful They are very nice, attentive to detail and professional. I will recommend them to my friends and family. I would visit again for my repair needs. Th More

by Amparo S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Tippy Timpanaro
Dec 10, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

December 07, 2019

Service review They took the time to help me individually. I am very thankful to have them as my dealership , rather than other Chevrolet locations that I have dealt More

by Jacquelinegdowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

December 04, 2019

Not sure what they really fix to my car. I being coming to greico ft lauderdale for about 6 years oil change most, last time for a weird noise that my car has they charge me 1000 to fix it, b More

by Lara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience, Lara. While our prices are competitive in the market, we understand why they may be shocking. Should you wish to discuss, please reach out to Sean Childrey, Service Manager, via email at schildrey@griecocars.com or by phone at 954.567.7241.

November 26, 2019

recall I was greeted as soon as I walked in and out the door about 40 minutes later. I like quick turnaround when I’m waiting. More

by Chrroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are so pleased to hear that our team could provide you with quick and easy service.

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