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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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January 08, 2020

2 1/2 hours for them to run a diagnostic check. Only to find out it was my battery they put in 3 years ago! Total time spent at dealership, 3 hours and 15 minutes. Waste of the afternoon and this is typi More

by MNVBALL2
Recommend Dealer
No
Employees Worked With
Josue Rosa
Jan 14, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

January 08, 2020

Great, quick, honest service. Thanks! But really, 25 word minimum? Come on, guys! OK I scheduled an oil change and the advisor showed me that I needed a few other items. Pleasant waiting area. Love Grieco se More

by DAWNE
Recommend Dealer
Yes
Employees Worked With
Gregorio "Javier" Lind
Jan 15, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience, Dawne.

January 08, 2020

Service on my Corvette was quick and easy...good to know there is location like this near home! Very courteous staff! Would definitely bring my vehicle back for service at Grieco! More

by Blue Stingray 17
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
Jan 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

January 08, 2020

I wish I had anything good to say about this dealership. Bought my vehicle from this dealer and before I got my first oil change my transmission seemed to be having issues. Bought my truck certified preowne More

by Tonemalone23
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver in service
Jan 14, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope to have another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

January 08, 2020

Just want to let you know Michael Sherota did a great job taking care of my service needs for my Silverado. I live on the othe side of town but we bring my truck back for service. More

by slpirofsky
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
Jan 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the excellent review! We are so pleased to hear about your service experience with Michael and the team. Please let us know if you need anything.

January 08, 2020

I didn’t get car wash as I do usually. Got a sales solicitation call to trade in car before I even left the lot. No thanks. More

by JLANG2
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you did not experience that during your visit to our dealership. We would appreciate another opportunity to earn your business. If you need anything at all, please reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

January 08, 2020

Good customer service. Quick oil change. Representatives took time and answered my questions. Clean restrooms and waiting area. Refreshments were greatly appreciate d while I waited. More

by HAPPYGRUBBS7
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Rosa
Jan 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

January 03, 2020

Should do what they promised. Service rep, said he would call when done, but did not. Truck was sitting there out in front for at least 20min, before I went up to him. I was waitin More

by Tierd of bad service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope to have another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

January 03, 2020

Battery Jonathan got me in and out in 90 minutes with a new battery.. The unfortunate part is is that every time I would like a service manager they end up le More

by LAUREN.H.BARUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your quality experience with Jonathan. We appreciate your business and hope to see you again soon!

January 02, 2020

Service to my vehicle There was no common courtesy when we laid out specifics as far as being contacted regarding the status of the car. This in turn resulted in us bein More

by Jax
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

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