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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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January 24, 2020

Professional service My service advisor was friendly, and very professional. He got me out the door within ten minutes of my arrival. Service was performed quickly and eff More

by JMIRON777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

January 21, 2020

My service advisor, Mike Sherota did a very professional and efficient job with my car. He got me in and out as promised. The facility is very nice if you have to wait for your car. They also team up More

by Paul
Recommend Dealer
Yes
Employees Worked With
Mike Sherota
Jan 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your excellent service experience with Mike and the team! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

January 21, 2020

The experience overall was excellent. Only negative was my assigned service representative was in a meeting with his manager and my keys, after the service was completed, sat on his desk for 15 minutes unt More

by JGraziano
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Rosa, Levon Cox
Jan 21, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

January 20, 2020

Very friendly and courteous staff. Excellent work. Pleasant waiting room. I did not have an appointment on my first visit but was seen after a reasonable wait. More

by Tnall412
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

January 20, 2020

Oil chg ok. Mike serrato helpful. Not happy with dings on back passenger door. Maybe flap on tire well. Had an Equinox for 5 years with no stone dings. More

by WHITESPIRIT3
Recommend Dealer
Yes
Employees Worked With
Mike Serato
Jan 21, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope to have another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

January 16, 2020

Nice enough dealership. Nice enough people. Aside from “location“ not sure that there is anything outstanding enough about this dealership to set it above others. Little extras such as “free lifetime serv More

by STUARTRK
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for taking the time to share your experience and leave us with a great rating. We appreciate all feedback from our customers and hope that we have another opportunity to work with you. Should you wish to discuss anything further, please feel free to reach out to to our dealership directly.

January 16, 2020

I took my car in for warranty service the end of August 2019. I got my car back January 15, 2020. 4 1/2 months later. Not only did they have the car for that period of time. Three weeks after I took it in More

by Rodes2@juno.com
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people.
Jan 17, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to providing quality customer and vehicle service, and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. 

January 16, 2020

Javier was my service writer. He was excellent and gave great customer service. He listened to what I had to say and made sure that I had everything I needed for my the service of my vehicle. More

by LMBOAKFL
Recommend Dealer
Yes
Employees Worked With
Javier Lind
Jan 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear Javier ensured that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

January 15, 2020

Part back ordered for passenger air bag, did not let me take rental vehicle to Gainesville or give me any alternative besides taking back the vehicle so had to drive with a passenger with no airbag sensor More

by MATT
Recommend Dealer
No
Employees Worked With
Michael Sherota
Jan 16, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Matt, we are concerned to hear about your recent experience. We can assure you that the safety of our customers is our top priority, and therefore we would appreciate an opportunity to speak with you about this situation. Please feel free to reach out to our Service Manager, Oliver Berroteran, at oberroteran@griecocars.com. Thank you for your patience. 

January 15, 2020

Fantastic service , nice personable staff. Satisfied my concerns, return the car spotless. Offered a Lyft service to work. Called when car was ready.. Javier is the bomb More

by batiaf
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 16, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

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