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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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December 11, 2021

Brought car to get alignment. Charged me almost $200. Returned the car with damaged bolts and an incorrect alignment. Told me they’d refund me the money but they never did. Very poor customer service. La More

by Slesniak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai
Dec 13, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

December 06, 2021

I have had the worse Experience with this dealer , repairs done to my 2017 Colorado pick up.after 4 weeks it was there they said they removed my tranny and even gave me a invoice with work that was do More

by Jtdude86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai Andrews
Dec 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

Dec 08, 2021 -

Jtdude86 responded

I just want my rental reimbursement back .ill take my truck to another dealer due to the lack of professional work at your dealer ship and no communication skills at all.if they kept in contact with me,and did not lie about the first set of work done To my truck at first.i probably wouldn’t of said anything at all.i don’t know what to do,transmission still doing same thing.and I lost 3800$ in that 5 weeks my truck was there for this warranty repair.kind regards sir

November 26, 2021

Absolutely love bringing my car here! Great place fast service and everyone is nice!!! Thank for keeping me on the road. More

by BRITNEIESTWICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Nov 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

November 23, 2021

We had a hard time getting our service done at this dealership. We always take ou car there due the location, staff is nice, but if they don't do a good job it does not make any sense. It was a total o More

by Marcio Braga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar
Nov 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us. This is not the culture that we promote here and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further. Thank you again for bringing this to our attention.

November 22, 2021

What I was told is a three hour service turned out to be six hours not very satisfied the only reason I bought it there was because it was a recall More

by HLLYWDHULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I believe his name was Ruben
Nov 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

November 22, 2021

Went in for a service appointment at 9am. Was promised Vehicle by 1pm. Vehicle wasn't ready till 530pm. When asked what the delay was, was told it typically takes a day or two. Why is promise a car back b More

by Vette82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ohmar.
Nov 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

November 22, 2021

The service was excellent, I was kept in formed about my vehicle. My service person was very knowledgeable and professional. More

by Rena Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde
Nov 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

November 22, 2021

Very professional outstanding work performance to the max, Michael in service went the extra mile to get the job done , thanks also to the team involved More

by Hm122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist in service
Nov 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

November 19, 2021

La persona q me atendio esta vez fue. ExcelenteServicio La persona q me atendio esta vez fue. Excelente Servicio rapido y muy gentil .La vez anterior tuve un percance con otra persona q me atendio pero me More

by FATIMA MONTGOMERIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sr. Venezolano
Nov 22, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Gracias por usar nuestros servicios, por favor, llámenos cuando necesite!

November 19, 2021

Omar and the entire Grieco Team were great to deal with. Made everything very simple. More

by Feliz client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Williams
Nov 22, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great rating! We appreciate you.

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