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Grieco Chevrolet of Delray Beach

Delray, FL

3.6
523 Reviews

2605 South Federal Highway

Delray, FL

33483

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Showing 523 reviews

March 23, 2020

getting it done Efficient, polite, knowledgeble and trustworthy. Also honest and friendly. The waiting area is clean and outdoor area is comfortable. I lease my ca More

by MARILENHARTNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathalie
Mar 24, 2020 -

Grieco Chevrolet of Delray Beach responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

March 17, 2020

Slow service I had an appointment for an oil change at 9:30 and waited almost 3 hours until my truck was finally ready. I had also asked them to investigate the po More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Employee is not listed.
Mar 18, 2020 -

Grieco Chevrolet of Delray Beach responded

Dave, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that as a result of the wait. We would appreciate another opportunity to earn your business. Should you wish to discuss, please reach out to Adam Roach, Service Manager, via email at roacha@greicocars.com.

March 16, 2020

Quality customer service I went to Chevy of Delray and was greeted by Nick. He was friendly and efficient. He got me the car I wanted and needed. He also made sure I was comfo More

by MAEGANSERRETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Michel and Jeffery
Mar 17, 2020 -

Grieco Chevrolet of Delray Beach responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

March 14, 2020

Service My Nissan dealer washes the car free of charge during every service. Other than that it was good service. I have nothing else to add. More

by DSANBORN121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nunnery
Mar 16, 2020 -

Grieco Chevrolet of Delray Beach responded

Thanks for the great review. Please let us know if you need anything!

March 13, 2020

Dealership is great. Horrible experience with the service department. Stood around for half hour or more waiting to be helped. Car was done hours before I got there. And nobody was busy they just didnt care More

by MATTHEW.S.FRY
Recommend Dealer
No
Employees Worked With
Keith something or other in service
Mar 16, 2020 -

Grieco Chevrolet of Delray Beach responded

Matthew, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to Adam Roach, Service Manager, via email at roacha@greicocars.com.

March 09, 2020

Friendly and helpful personnel! Great and relaxing buying experience with no pressure and helpful and informative sales people. Treated more like family than just a buyer, kudos to More

by ROBERTOJORGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny and Marjorie, Jonathan McCann
Mar 10, 2020 -

Grieco Chevrolet of Delray Beach responded

Thanks for the excellent review! We are so pleased to hear about your experience with our team. Please let us know if you need anything.

March 06, 2020

The wait time was two hours for an oil change and tire rotation. Too long. But having said that I was given a 20% discount because it was too long. More

by lshap11
Recommend Dealer
Yes
Employees Worked With
Keith
March 04, 2020

I had my appointment set for 10am and after 55 minutes they decided to take care of my car. Planning to not use there as my service dealership and try another. Also the person that received the car was no More

by Christiano Lucca
Recommend Dealer
No
Employees Worked With
Mike Doyle, Jesse Young
Mar 05, 2020 -

Grieco Chevrolet of Delray Beach responded

Christiano, we apologize as this is not the level of customer service we promote at Grieco Chevrolet. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Adam Roach, Service Manager, via email at roacha@greicocars.com.

March 04, 2020

Missed My Doctor's Appointment I had been working on changing the power of my prescription for the past six months. Fortunately, I did not have to wait for a month for a new appoin More

by SWEETRAPTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of these people assisted me.
Mar 05, 2020 -

Grieco Chevrolet of Delray Beach responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to assist.

March 03, 2020

Second service for my 2018 Silverado . Very satisfied with service. Greeter was polite and helpful, agent was the same. Wait was reasonable. Very satisfied , Five Stars!!!!! More

by BUTCHSANTY
Recommend Dealer
Yes
Employees Worked With
Abe Cyrus
Mar 04, 2020 -

Grieco Chevrolet of Delray Beach responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

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