Grieco Acura

Bill and Garry at First Acura go above and beyond I have always had a great experience at First Acura and I'm now on my fifth car with them. They have always demonstrated a willingness to go the extra I have always had a great experience at First Acura and I'm now on my fifth car with them. They have always demonstrated a willingness to go the extra mile for me. I appreciate everything they have done. Bill, my salesman, and Garry the finance and general manager, have come up with new solutions during different stages. More

Excellent Altino Barbosa was AWESOME and made the process very smooth and easy. Was so friendly and did everything in his power for meto feel comfortable with t Altino Barbosa was AWESOME and made the process very smooth and easy. Was so friendly and did everything in his power for meto feel comfortable with the purchase. More

Bill Johnson was fantastic My overall experience was excellent and I would definitely recommend first Acura to anyone who is searching for a new vehicle and will be a repeat cus My overall experience was excellent and I would definitely recommend first Acura to anyone who is searching for a new vehicle and will be a repeat customer More

great experience at First Acura i would like thank tony ,kevin ,randy for making my buying experience at fist acura .. very enjoyable for there professionalism and getting a great pr i would like thank tony ,kevin ,randy for making my buying experience at fist acura .. very enjoyable for there professionalism and getting a great price for my jeep renegade trailhawk 2016...i would buy there again... More

2017 Acura TLX I went to First Acura looking for a new car and my salesperson, Caleb, helped me find exactly what I was looking for. though they didn't have the colo I went to First Acura looking for a new car and my salesperson, Caleb, helped me find exactly what I was looking for. though they didn't have the color in stock, they were able to find me the right one in just a matter of days. Caleb was so kind to me though the hold process, I wouldn't go anywhere else to buy an Acura. More

The service gets better! Altino and crew were fabulous! This was my 4th visit to their dealership and the service only gets better! They were friendly and very interested in m Altino and crew were fabulous! This was my 4th visit to their dealership and the service only gets better! They were friendly and very interested in making my experience a pleasant one. More

I recommend First Acura I bought a new Acura RDX 2017 from First Acura. The buying experience was good. The sales person guided me through all the features of the car very ni I bought a new Acura RDX 2017 from First Acura. The buying experience was good. The sales person guided me through all the features of the car very nicely. Paperwork was seemless. Courteous staff. On the vehicle pickup day, we were helped by the staff to get the infotainment system setup before even I left the dealer. Overall a good buying experience. I would recommend First Acura to prospective buyers. More

Great experience at First Acura I recently purchased a 2017 TLX and I couldn't be happier with my purchade and experience. Salesman Tony Santos was fantastic. He helped me pick the p I recently purchased a 2017 TLX and I couldn't be happier with my purchade and experience. Salesman Tony Santos was fantastic. He helped me pick the perfect vehicle at a great price. Randy also helped me with financing and helped me find the best interest rate possible. Finally, Steve LaPietra personally sat with me in my new vehicle and made sure I understood all of the options the TLX had to offer. I will definitely be coming back to First Acura for my next Acura purchase. More

Consumer Beware Terrible experience with Tony (sales) and Randy (general manager). Total BAIT AND SWITCH in terms of the car I test drove and the car I am now stuck w Terrible experience with Tony (sales) and Randy (general manager). Total BAIT AND SWITCH in terms of the car I test drove and the car I am now stuck with. Tony did not detail the differences between the vehicle I was lead to believe to be leasing and my actual vehicle. Also, Randy did not understand their own factory installed remote start and gave incorrect information. I asked "will the remote start kill the engine" and he replied, "no" it would not. Unfortunately, Randy wasn't familiar enough with his own products (even as a general manager) to give accurate information because he was wrong. When I tried to resolve with them, they wouldn't make any of it right - but hey, they did offer me the car I test drove at a much higher rate.... Consumer beware! More

Horrible customer service I had THE WORST experience at this dealership and will NEVER go back! I purchased my leased vehicle from them as well as a 60,000 mi warranty. I was t I had THE WORST experience at this dealership and will NEVER go back! I purchased my leased vehicle from them as well as a 60,000 mi warranty. I was told by the finance manager himself it would cover EVERYTHING and I would be all set. One year later, my power streering unit let go at 65k miles....After checking my car, they explained that part wasn't covered and I had to pay 1300.00 to fix it! I was SHOCKED!!! I was sure the part would have to be covered! There was so much back and forth with them and horrible customer service. The general manager and finance manager were supposed to call me back, but never did and relayed the messages through the service dept. RIDICULOUS! I had to keep calling back and ended up having to go in to speak with the general manager Randy since I did not receive a call back from him as well. I was told he was going to see what he can do blah blah blah. A bunch of crap pretty much!! He calls the latest he possibly could the next day to tell me all he can do is give me 2 free years of "maintenance" on my car. Fine, I said thank you. 2 months later.....It was time for my oil change today and although I DO NOT want to travel to Seekonk for an oil change, but I figured I'd call because it was free. HA!!! what a joke, there's NO RECORD of my free 2 yr service!!!!! Finding this out after having to have a call back so they could check on it. I'm so done with this place!!! And you all should be too!!!! DO NOT EVER DO BUSINESS WITH THESE PEOPLE! I have been in customer service for 15 years and I have never left a review anywhere.....Never have I encountered such bad customer service! More