Gretna Auto Outlet

Worst experience EVER !!! If there was a zero rating to rate them, they would have got it. I went there with the intention of buying a 7.3L F-350, a BEAUTIFUL truck. First, it If there was a zero rating to rate them, they would have got it. I went there with the intention of buying a 7.3L F-350, a BEAUTIFUL truck. First, it took someone 30 minutes to approach me & help me. I had done my homework & knew how much it was worth by KBB & by the market value. They were asking almost $24,000 fot it. I offered them what I REALLY thought it was worth, the salesman laughed in my face. I told him "that was rude." He told me he could sell it to me for $23,500. I laughed right back at him, saying, "YOU'RE NUTS !" I offered him the fair market value of $18,000, which was even MORE than generous. He went to talk to his boss, came back and told me $23,000, that's it. I told him, "Well, I can just go to Woodhouse & get my truck." I pulled out a HUGE wad of cash to hold the truck for me until I could get the rest of the cash and started to walk away. He said, "Well, wait a minute. I'm sure we can make a deal fair for both of us." I laughed at him & told him you had your chance but blew it. See you later. He followed me all the way to my truck, begging me to reconsider, I didn't say a word, got in my truck & left. A bunch of sheisters with intimidating sales tactics, they're crooked & out to look for no one but themselves. BUYER BEWARE !!! More

courteous and fast service The one big thing that made this experience stand out to me was that I didn't have to play all the waiting games I've experienced at many other dealer The one big thing that made this experience stand out to me was that I didn't have to play all the waiting games I've experienced at many other dealerships. Once I decided to purchase I was driving away within 30 minutes or so and I've never received that fast of service anywhere else. More

Great people and a smooth process We showed up on a Saturday at 6:30 and they closed at 7:00. We met Chris Stott and he was in no hurry to get out of there. He took care of us and an We showed up on a Saturday at 6:30 and they closed at 7:00. We met Chris Stott and he was in no hurry to get out of there. He took care of us and answered our questions. We made a semi deal and told him we would come back on Monday and drive the vehicle. He and Rob both kept their word and called me during the day Monday. We went out there and made a deal and drove home with our Chevy Equinox. No surprises and no pressure. We also met Tom who does all the paperwork and finished the deal for us. I would recommend this dealership to anyone. They take time to answer your questions and don't give a bunch of pressure. They also have most of their vehicles indoors so you can look at them without being rained on or burned by the sun. The car had one small problem during the test drive and they promised to fix that as soon as the part came in. It was already ordered as they noticed it when they were getting it ready for the sale. More

Do not buy from this Business, Warning! Deceitful & ambivalent towards you as a customer, Beware of Tom and Brad, consummate liars selling junk that holds wax once, you are at risk here. Deceitful & ambivalent towards you as a customer, Beware of Tom and Brad, consummate liars selling junk that holds wax once, you are at risk here. More

Great service! My husband and I just bought a car from them and we had a wonderful experience! Our sales person, Mitch, was very nice and determined to find us the b My husband and I just bought a car from them and we had a wonderful experience! Our sales person, Mitch, was very nice and determined to find us the best deal he could. We are very appreciative and pleased with our new vehicle! I will definitely recommend them to my friends and family. More

After Hours SERVICE We had such a great experience at Gretna Auto Outlet! We have been searching for days for just the right truck and came upon their 2010 dodge. Saw it We had such a great experience at Gretna Auto Outlet! We have been searching for days for just the right truck and came upon their 2010 dodge. Saw it online and worked with Eva. She was great! Stayed late for us and helped us with every question we had! Tom was also amazing! Was able to get us a warranty within our budget and got us a better rate than our own bank could get us! Will definitely be sending business their way and I will always look there first before I buy another vehicle! More

Eva was awesome! Eva was extremely helpful. We enjoyed working with her. She was available anytime we called with questions and helped us get the best value on our tra Eva was extremely helpful. We enjoyed working with her. She was available anytime we called with questions and helped us get the best value on our trade-in. The financing was easy and the warranty is great. The vehicle was very nicely detailed as well. The whole place was sparkling clean (even the bathrooms). Thank you Gretna Auto Outlet! More

They are amazing, from start to finish when buying a car. I went to look at a car I saw online, from the moment I walked in the door I was treated with respect and made my process wonderful. The team from beg I went to look at a car I saw online, from the moment I walked in the door I was treated with respect and made my process wonderful. The team from beginning to end made the buying of a car very pleasant and process was very smooth and they will go above and beyond to help the customer. I would highly recommend anyone to visit this dealership. More

True customer service. Friendly and helpful. I gave review I did because all of the individuals we worked with were awesome very concerned in providing us with real customer service. Eva made sur I gave review I did because all of the individuals we worked with were awesome very concerned in providing us with real customer service. Eva made sure to throughly help us. Terry & Eva made our car experience pleasant & timely. I would certainly recommend Gretna Auto Outlet to all my friends & family. Thanks for the positive car purchasing experience. More

Best first car buying experience I don't even know where to start. My experience was great. I had been to a couple other places first and they didn't seem interested in selling me the I don't even know where to start. My experience was great. I had been to a couple other places first and they didn't seem interested in selling me the vehicle I wanted. I came to Gretna where everyone was friendly and helpful. Chris (being a little newer) did an amazing job. The general manager, Rob, was very nice and came out to thank me and also congratulate me on my first automotive purchase. If anybody is in the market for a vehicle I would strongly advise you go there. Nothing but respect and I promise it'll be easy going and quick process. Great job Gretna Auto. I will be back there for my next vehicle. More