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Gresham Toyota

Gresham, OR

4.7
1,135 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 1,135 reviews

October 04, 2025

Awesome staff who made me feel appreciated for being a customer. I left feeling confident with the services provided. More

by courteland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon 5stars
September 30, 2025

Brandon was outstanding as usual. Prompt, courteous and informative. Excellent memory and attention to detail when it comes to returning customers. More

by Pocollaura
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon B
Oct 01, 2025 -

Gresham Toyota responded

Poco, we're pleased to hear that Brandon provided you with prompt, courteous, and informative service. Thank you for choosing Gresham Toyota and for sharing your kind words! We can't wait to welcome you back for future visits. See you next time!

September 30, 2025

Ok so I came to your dealership to have my tires rotated I had broke a lung nut trying to rotate them you are 60 miles from my home so didn’t want to travel that far for tire rotation so you guys are the on More

by Ken
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Really don’t matter
Oct 02, 2025 -

Gresham Toyota responded

Ken, I'm truly sorry to hear about the issues and frustration you encountered. I'm a little confused, however, because I've spoken with Charles, the Service Manager who assisted you during your visit, and he relayed to me that the other shop you had just visited had told you that all of the lug nuts were over-tightened and couldn't be removed. Yet he was able to show you that he could remove all of them using regular equipment without any issues. Additionally, when you brought your vehicle in, you only told us that you needed to have the lug nut replaced - which we did. We were never requested to do a tire rotation or we would have been happy to do that as well. Again, I apologize for the confusion and apparent miscommunication. We do appreciate your business and hope to see you in again in the future. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

Oct 03, 2025 -

Ken responded

Ok so so the reason I came there was for a tire rotation and so I had a broken lug nut and it took you 2 and 1/2 hour to drill out a lug nut that was replaced with a stud that didn’t match my lug nuts and who ever drill it put a chip in my wheel so no you charge me 500.00 to drill out a lug nut really 2and 1/2 hours ya not ever coming back the way I look at you own me a new wheel and matching lug nut

September 28, 2025

Brandon was polite and professional. Xxxxxxxxxxxxxxxxxxxxxx xxxxxx xxxxx xxxxx xxxx xx xx xx xx xx More

by Kieffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 01, 2025 -

Gresham Toyota responded

We are glad to hear that Brandon provided excellent service. Thanks for working with Gresham Toyota!

September 27, 2025

Their service is top notch! Communication is excellent and I appreciate their reminders about my no cost Toyota care service More

by Jim Card
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 30, 2025 -

Gresham Toyota responded

Hi Jim, thank you for the positive feedback! We're glad you appreciated our communication and reminders at Gresham Toyota. Safe travels, and we look forward to serving you again!

September 24, 2025

I came in early for an oil change, and was lucky enough that they were able to take me straight right in. Brandon was professional polite, and an expert at his job. I loved the video of the car inspection. More

by rickaand53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
Sep 24, 2025 -

Gresham Toyota responded

It's awesome to hear you loved the video inspection and that Brandon took care of you! We appreciate your recommendation and look forward to serving you again at Gresham Toyota. Safe travels!

September 24, 2025

The service was outstanding- friendly and kept us informed on what was happening. Sam was so kind. More

by Dick_sally.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samathan
Sep 24, 2025 -

Gresham Toyota responded

We are grateful to have earned your business. Thanks for taking the time to leave Sam a wonderful review! - The Gresham Toyota Team

September 23, 2025

Great appointment. Great overall dealership improvements. Not everything has gone well in the past appointments. More

by jfrison00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Jones
Sep 24, 2025 -

Gresham Toyota responded

Thank you for choosing Gresham Toyota and for sharing your experience! We're thrilled to hear everything went smoothly.

September 22, 2025

Dan was great and communicative with my service. It was my 60K miles service and it took less time than predicted. More

by Jem1963e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 23, 2025 -

Gresham Toyota responded

We're pleased Dan took such excellent care of you and your car. Thank you for choosing Gresham Toyota and for sharing your experience!

September 19, 2025

Dan provided great and timely service as always. He even managed to find me some discounts. More

by Mthelander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 22, 2025 -

Gresham Toyota responded

We are so happy that our Gresham Toyota team delivered an excellent experience. Thank you for sharing your experience with Dan!

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