Back

Gresham Subaru

Gresham, OR

4.7
219 Reviews

1925 East Powell Boulevard

Gresham, OR

97080

Directions

By Type

Showing 219 reviews

February 19, 2024

45k mile service $1750. Did not reset maintenance reminders. Provided a loaner car that was nice. Moved back seat and did not return it to original position. Coffee M More

by Cdrduck13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Mar 06, 2024 -

Gresham Subaru responded

Please accept our apologies for not resetting the maintenance reminder. If you want to swing the vehicle in, we can perform that for you at any time. Thank you for your business, it is greatly appreciated. Jake Pratt General Manager 503-258-5301

February 13, 2024

Damien Ayala was a thorough and knowledgeable salesman. The dealership at Gresham Subaru has provided excellent service for me. More

by swdickenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damien Ayala
Feb 13, 2024 -

Gresham Subaru responded

Thanks for your review, swdickenson! We're glad to know that Damien and the team at Gresham Subaru provided you with excellent service.

February 09, 2024

Very easy to work with. I got to use a loaner car while waiting for parts needed for the repair. More

by From the Mountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy and Tommy
Feb 12, 2024 -

Gresham Subaru responded

We're pleased to hear that you found our service easy to work with, and we're glad we could provide you with a loaner car during your repair. Thank you for choosing us! Safe travels!- The Gresham Subaru Team

February 04, 2024

I brought my Subaru due to warning light that’s coming on and off. The lady who assisted me is prompt and she checked what’s needed to be checked. No ifs and buts. More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name…
Feb 05, 2024 -

Gresham Subaru responded

Hi Ellie! We're glad to know that our team at Gresham Subaru was able to assist you promptly and efficiently. We appreciate your feedback!

January 12, 2024

Gresham Subaru did me right. When I called to schedule they were able to get me in for transmission servicing next day. I wrote up what I wanted done and indicated not to excee More

by Rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott--service personel
Jan 12, 2024 -

Gresham Subaru responded

Hi RJ! We're glad to know that you had a positive experience with our team at Gresham Subaru! It's great to see we were able to provide efficient service and even come in under the quoted price. Thanks for choosing us, hope your car is running smoothly now!

January 01, 2024

Brought the car in for oil problem. They located problem, repaired and the car is running fine. Scott was very courtesy and informative. More

by anjerin
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 03, 2024 -

Gresham Subaru responded

Hey Anjerin, thank you for the 5-star rating! We're glad to know that Scott and our team at Gresham Subaru were able to help with your oil problem. We look forward to serving you again! Safe travels!

December 30, 2023

Helpful, informative and responsive. Answered all questions and was prompt in putting the deal together. More

by Marcfenton2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Debest
Jan 03, 2024 -

Gresham Subaru responded

Marcfenton2, we're glad to know you found our team at Gresham Subaru helpful and responsive. We strive for prompt service that answers all your questions! Thanks for the review.

December 17, 2023

Good service but not so good at responding to voicemails. Don’t expect follow through More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 18, 2023 -

Gresham Subaru responded

Thank you, George, for stopping by to leave Gresham Subaru a wonderful review!

December 09, 2023

I have had good experiences at Gresham Subaru ever since I purchased my 2014 Outback there in 2013. It's clean and the people are friendly and accommodating. But a week ago I got really miffed when I was ov More

by mjpearson203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 12, 2023 -

Gresham Subaru responded

We appreciate your feedback and apologize for any confusion regarding the winter checkup pricing. We're glad to know that it was resolved quickly, but we'll definitely take this as an opportunity for future improvements. Thanks for sticking with us! - The Gresham Subaru Team

November 09, 2023

My son and daughter in law purchased a used Subaru and have had nothing but problems with. They have had to replace multiple things and all the lights just went off on the dash yet again. Very disappoint More

by Mic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rr
Nov 09, 2023 -

Gresham Subaru responded

Thank you for reaching out. I'm sorry to hear about the issues your son and daughter-in-law have been experiencing with their vehicle and would like the opportunity to speak with them in greater detail. If you could please have them contact me directly at their earliest convenience, it would be very much appreciated. Respectfully, Jacob Pratt - General Manager - 503-661-1200