Gresham Subaru

It's all about SERVICE Beshara Shahin met us at the door, and SERVICE was there! He showed us everything about our car, and now we are the proud owners of it. He spent tim Beshara Shahin met us at the door, and SERVICE was there! He showed us everything about our car, and now we are the proud owners of it. He spent time with us so that we would know what our new car was all about. He did not rush us with our many questions, and was patient with my husband who had forgotten his hearing aid. He made the experience amazing! More

Beshara Shahin was the salesman who met me at the door when I came to look at Gresham Subaru. He was most helpful and when I decided on a new Forester, he went out was the salesman who met me at the door when I came to look at Gresham Subaru. He was most helpful and when I decided on a new Forester, he went out of his way to help me get a good deal. I recommend him to anyone looking for a Subaru. -- Tom Matchner More

Great Service! I recently purchased a new vehicle from Gresham Subaru and it was an amazing experience! Tiffany Foley walked me through the sales process, was easy t I recently purchased a new vehicle from Gresham Subaru and it was an amazing experience! Tiffany Foley walked me through the sales process, was easy to work with and extremely helpful! I can’t say enough good things about her and the entire team at Gresham Subaru!! Thank you Tiffany! More

Put the customer first. Our positive experience with the service department led us to make Gresham Subaru our first stop when we purchased our new Outback. We are very please Our positive experience with the service department led us to make Gresham Subaru our first stop when we purchased our new Outback. We are very pleased with the service and our sales person, Sam. He treated us well, honestly, and helped us find the right match to our needs rather than the most expensive choice. More

Express oil change took 2 hours! Visited for an "Express" oil change and it took 2 hours! On top of that, they charge $90! Nobody even acknowledged how long it took. VERY disa Visited for an "Express" oil change and it took 2 hours! On top of that, they charge $90! Nobody even acknowledged how long it took. VERY disappointed! Wilsonville Subaru would have been faster and much more affordable and they are a 20 miles away! More

The Best Car buying experience I have had. Gresham Subaru made it really easy for us to buy a new 2018 Subaru Crosstrek for our daughter. Beau And Eric went of there way to make sure we got the Gresham Subaru made it really easy for us to buy a new 2018 Subaru Crosstrek for our daughter. Beau And Eric went of there way to make sure we got the right car with the features we wanted and color we wanted. When they didnt have exactly what we wanted. They went above and beyond to get exactly what we wanted. Beau did a great job going over all of features in our new Crosstrek before we left with the car. In a couple of weeks they have come back in just to make sure we understand how to use all of the features of our new car. I have never bought a new car where they made sure you understand how everything works before you leave until now. I strongly recommend Gresham Subaru to anyone that is looking to buy a Subaru new or used. Ask for Beau or Eric they will do what ever they can to help. More

Service department They treated me like i was an idiot. Do not use there service depatment. They are arrogant people working there. I regret buying a car from them an They treated me like i was an idiot. Do not use there service depatment. They are arrogant people working there. I regret buying a car from them and will never buy a car from them again. More

If you like being lied to and pressured to buy this for you Was lied to by both the sales people that I've talked to about inventory. What they didn't realize was I verified their lies with other dealership. I Was lied to by both the sales people that I've talked to about inventory. What they didn't realize was I verified their lies with other dealership. I was pressured to buy on the spot. The salesman got agitated when I asked specific questions about the vehicle and cost. When I asked for him to send me a quote, he told me he would do it his convenience (never sent) and told me to leave. Don't waste your time with this dealership, take your elsewhere!! More

Very poor customer experience One of the worst customer service experiences I've ever had. I would suggest another Metro area dealer. I did not feel that my time was valued or find One of the worst customer service experiences I've ever had. I would suggest another Metro area dealer. I did not feel that my time was valued or find their service professional. More

FABULOUS CUSTOMER SERVICE! 8 years of great experiences! I have been going here since I moved from Mississippi. Brian is amazing in service. Since I bought the car and a rack, he made sure that it was free I have been going here since I moved from Mississippi. Brian is amazing in service. Since I bought the car and a rack, he made sure that it was free for service. I just bought the rack. Christopher is sales is a great person, very real and straight forward. Stand up guy. I probably wouldn't have bought a car from anyone else. I bought a car from him today and experienced the highest customer service. Angel Jimenez was amazing in service. He made sure that my rack was installed in a half hour with no service fee. smiled and was extremely sweet. Brent is a great boss, he is a family man and very respectful. I signed papers with him and got a warranty. Everyone knows me by name and makes sure they always greet me and ask me how life is. Joseph borrago is a new service department employee but is so nice and sweet. Very in point and thorough. They all know me by name and are the best dealership I have ever been to. I'd rather come here than go to a regular mechanic because I know they won't rip me off and will give me whatever cost cuts I can get to make sure things are in my budget. Not saying they hook it up beyond what is normal but here and there they cut me breaks and I really appreciate it. I drive from Beaverton to come to Gresham Subaru and have never had a complaint! More