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Gresham Subaru

Gresham, OR

4.6
235 Reviews

1925 East Powell Boulevard

Gresham, OR

97080

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Showing 235 reviews

August 07, 2025

#1 on the list when consider buying any new Subaru vehicles and 5 stars customer service More

by saltyfish999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison, Joseph
Aug 08, 2025 -

Gresham Subaru responded

Thank you for trusting the Gresham Subaru team with your business! We're grateful for your support and look forward to seeing you at your next visit!

August 06, 2025

First of all Julie is great, didn’t feel that way with all the team More

by Kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie and another gal before she arrived
Aug 07, 2025 -

Gresham Subaru responded

We want to understand what happened to cause this rating and help resolve your concerns. Please contact us at your earliest convenience if you would be interested in discussing your experience. Thank you, Jacob Pratt - General Manager - 503-661-1200

August 05, 2025

Worst experience with servicing my car. Between charging for a service that didn't fix the car, keeping my car for three months with no communication or call backs from a manager, then tryi More

by RNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Rogers
Aug 07, 2025 -

Gresham Subaru responded

I'm truly sorry to hear about your experience with our service department. This is not the level of professionalism and communication we strive for, and I apologize for any distress caused during this process. Your feedback is important, and I'd like to address these concerns directly with you. Please feel free to reach out at your convenience so we can work towards a resolution together. Thank you, Robert Rogers - Service Manager - (503) 661-1200

Aug 07, 2025 -

RNT responded

You've had my contact information this whole time yet you never have reached out, or returned my calls. If you were genuine, you would have contacted me.

August 04, 2025

Service Advisors and Technicians are knowledgeable, and are willing to answer and explain any questions you might have More

by zacharycraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Gooing, Zach Craven
Aug 05, 2025 -

Gresham Subaru responded

Hi Zachary, thank you for sharing your experience! It's fantastic to hear that our team was informative and helpful. We look forward to serving you again at Gresham Subaru! Safe travels!

August 01, 2025

Very knowledgeable and very courteous. I always feel confident when I have my car serviced at Gresham Subaru. They check everything out and have never tried to sell me anything that isn’t More

by jojaggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in service and Cassidy in sales
Aug 04, 2025 -

Gresham Subaru responded

Thank you for sharing your trust in our services and for highlighting our team's knowledge & courtesy. We're grateful for your continued support and look forward to seeing you again next time here at Gresham Subaru! Safe travels!

May 18, 2025

We had a good experience in dealing with Marco at Gresham Subaru. We would recommend friends in the market for a Subaru to contact Marco. More

by rod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco, Rami?, and business manager
May 19, 2025 -

Gresham Subaru responded

Rod, thank you for recommending Marco and our team at Gresham Subaru! We're delighted to hear about your positive experience. If there's anything else we can do for you, just let us know!

April 06, 2025

Cassidy is the man! Got me on the road with my new set of wheels and it was. An all around great experience. Second car from here! Love these guys. More

by Forrest Murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassidy
Apr 07, 2025 -

Gresham Subaru responded

Hi Murphy, we're delighted to hear that Cassidy and the Gresham Subaru team provided you with another great experience! Enjoy your new ride, and thank you for being a loyal customer! Safe travels!

March 30, 2025

Mathew is a genuine and knowledgeable salesperson that actually listens to his customers. Gresham Subaru is lucky to have him More

by Kiddieteacher
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew
Mar 31, 2025 -

Gresham Subaru responded

We're delighted to hear that Mathew provided such a positive experience at Gresham Subaru. Thank you for recognizing his efforts and sharing your feedback!

March 25, 2025

Fabian was a great contact and was with another customer when we arrived but Cassidy took over as the sales associate and was truly fabulous. Great customer service. More

by cecemccarthy12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassidy
Mar 26, 2025 -

Gresham Subaru responded

We're delighted to hear that both Fabian and Cassidy provided you with excellent service at Gresham Subaru. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

March 12, 2025

Aaron Brown was our sales associate He was straight to the point. Awesome customer service.! 10 out of 10 would definitely recommend him! More

by covertnatt04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Brown and Damien
Mar 12, 2025 -

Gresham Subaru responded

We're delighted to hear that Aaron provided you with awesome customer service at Gresham Subaru! Thank you for the recommendation and your kind words. We hope to see you again in the future!

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