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Greiner Ford of Casper

Casper, WY

4.8
277 Reviews

3333 Cy Ave

Casper, WY

82604

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Showing 277 reviews

August 15, 2024

There were some initial bumps purchasing, but the team did a great job of addressing my concerns within the coming weeks. They could do better at timely communications. More

by Manscout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaugn Moskop
Aug 16, 2024 -

Greiner Ford of Casper responded

Thank you for your feedback! We're glad to hear that our team at Greiner Ford of Casper was able to address your concerns. We'll work on improving our communication timeliness moving forward.

August 13, 2024

I am very pleased with the service advisor and service manager we have been working with. More

by t.twnsnd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey, Joshua McGurn
Aug 14, 2024 -

Greiner Ford of Casper responded

Thank you for the review. Until next time, safe travels!

August 12, 2024

I hope that all see this about this dealership. Don't buy from them they are a rip off and don't care what they sell you. When you buy 2 vehicles from someone and the one has stayed in the shop so More

by Kybug2626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Sharkey, Cody Cline, Joshua McGurn
Aug 15, 2024 -

Greiner Ford of Casper responded

We apologize for the frustration and inconvenience you've experienced with your vehicle. We want each guest to fully enjoy their vehicle. We would like to address this matter directly and find a resolution that works for you. Please reach out at your earliest convenience so we can assist you further. Josh McGurn - Service Manager - 307-261-3722

July 31, 2024

Went above and beyond to help me buy my first car, a wonderful experience overall! More

by zoec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaughn, Steven Wray
Jul 31, 2024 -

Greiner Ford of Casper responded

Thank you for choosing Greiner Ford of Casper! Enjoy your awesome new ride!

July 31, 2024

Very fair in their negotiations, very professional and went the extra mile to secure financing for our deal More

by Bobconniebadgley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faye Day, Sam Blumberg, Steven Wray
Aug 01, 2024 -

Greiner Ford of Casper responded

Bobconniebadgley, we're glad to hear you had a positive experience with our team at Greiner Ford of Casper. Thanks for the great feedback!

July 20, 2024

I have used Greiner Ford for service several times. They make an effort to provide excellent service. They have had a few things go wrong with the work but went out of their way to correct the problem More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ogden, Cody Cline
Jul 22, 2024 -

Greiner Ford of Casper responded

Jim, we appreciate your continued trust in Greiner Ford of Casper and are glad to hear our team has been dedicated to making things right. Thanks for the feedback!

July 13, 2024

Excellent customer service from each staff member that we had contact with! Dave and Laura were especially awesome! More

by njblevins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cooper, Laura Hofstad
Jul 15, 2024 -

Greiner Ford of Casper responded

njblevins, we're delighted to hear that Dave and Laura provided excellent service at Greiner Ford of Casper! Thanks for the great feedback!

June 12, 2024

Hands down the nicest, most respectful sales crew I’ve met! They were very helpful and very true to what was being said. More

by Jordan Doyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Erickson
Jun 12, 2024 -

Greiner Ford of Casper responded

Jordan, thank you for recognizing the efforts of our team at Greiner Ford of Casper! We're glad to hear that your experience was positive and respectful.

June 11, 2024

The process was quick and simple. I wasn’t given the run around like a lot of dealers like to do. They were straightforward and to point. More

by spencer1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cooper, Randy Hunt, Lacey Washut, Laura Hofstad
Jun 11, 2024 -

Greiner Ford of Casper responded

Thanks for sharing your experience! We're glad to hear the team at Greiner Ford of Casper made the process quick and straightforward. Enjoy your new ride!

June 05, 2024

Upfront and honest during all communications throughout the purchase process. Everyone I dealt with (Troy and Steve) were professional and friendly. More

by CS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Cottrell, Steven Wray
Jun 06, 2024 -

Greiner Ford of Casper responded

Thank you for the positive feedback! We're glad to hear that Troy and Steve provided professional and friendly service during your purchase at Greiner Ford of Casper. Enjoy your new vehicle!

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