Greiner Ford of Casper
Casper, WY
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Olivia did a great job as a sales person, she worked hard getting me into the truck that I wanted, and the dealership as a whole has given an excellent buying experience getting me into the truck that I wanted, and the dealership as a whole has given an excellent buying experience More
Like most people, I dread the process of buying a car. However, my experience at Greiner Ford of Casper has turned that view on its head. Saleaman David Cooper was reasonable, low-keyed, and courteous. He However, my experience at Greiner Ford of Casper has turned that view on its head. Saleaman David Cooper was reasonable, low-keyed, and courteous. He didn't pitch a bad deal to me and he didn't pressure me. He made an initial offer that was more beneficial to his agency but was willing to take my counter-offer to his boss for review. Additonally, Mr. Cooper walked me through the computer menu system and called a few days after the sale to see if I had any further questions. Laura in finance was equally cooperative, informative, and helpful. She asked questions about my specific driving habits and found a warranty program that worked for me. Overall, my experience at Greiner Ford was exceptional! More
I've always rated very high until now. Took 2 hours for oil change (The works) and I was the 1st one in line that morning. In the quik lane it's always been 1st come 1st serve, but when Took 2 hours for oil change (The works) and I was the 1st one in line that morning. In the quik lane it's always been 1st come 1st serve, but when I complained when going on 2 hours they said appointments take 1st priority now. Should have been told that they changed things up and now they only have 1 technician from 7 to 8am. Well next time I will make an appointment for 7am, and then I only have to show up a couple of minutes before appointment not at 6:30 am to be 1st. In line. We will see what happens next time. More
The Service Department was able to get me scheduled in very quickly when the 4WD went out of my2018 F150. They diagnosed the problem quickly & worked with extended warranty to get repairs done. Very happy very quickly when the 4WD went out of my2018 F150. They diagnosed the problem quickly & worked with extended warranty to get repairs done. Very happy with them! More