Gregory Hyundai - Service Center
Highland Park, IL

22 Reviews of Gregory Hyundai - Service Center
Fast courteous honest fair and sherry she's is the best!!! Given my experience with Hyundai and Gregory I'll be back for service and another carsherry she's is the best while the others in service have done gr Given my experience with Hyundai and Gregory I'll be back for service and another carsherry she's is the best while the others in service have done great for us as well More
Service Great customer service , friendly people who are know what they are doing and only sell you what you need. I'll be coming back if I need any other ser Great customer service , friendly people who are know what they are doing and only sell you what you need. I'll be coming back if I need any other service in the future. More
Oil change I've been leasing cars and receiving service from GREGORY HYUNDAI and I love doing business with them. I've always had great experiences when interact I've been leasing cars and receiving service from GREGORY HYUNDAI and I love doing business with them. I've always had great experiences when interacting with any employee. Thanks for being my go to dealership. See you soon. More
Unhappy Loyal Customer Problem Resolved Problem resolved. the owner and service manager gave personal attention to resolve any issues in a very nice way. I will return to give them another Problem resolved. the owner and service manager gave personal attention to resolve any issues in a very nice way. I will return to give them another chance in the near future. More
They don't keep their word. Be careful about purchasing their "Free lifetime OIL/FILTER CHANGE". It's not free and it's not lifetime either. They charged me anywhere from $5 to Be careful about purchasing their "Free lifetime OIL/FILTER CHANGE". It's not free and it's not lifetime either. They charged me anywhere from $5 to $10 every time I used this service (some type of disposal fee) and then discontinued me oil changes when my car got to 100,000 miles! Not my idea of "lifetime"! More
God Awful Service Dept Jon in the service dept is a rude individual and makes dealing with this dealership impossible. Will never return for service or to buy a car!! Jon in the service dept is a rude individual and makes dealing with this dealership impossible. Will never return for service or to buy a car!! More
Hyundai Sonata Noisy Wheel Bearing As owners of a 2007 Hyundai Sonata with an extended warranty package up to 100,000 miles the service dept. could not detect or repair an obvious wheel As owners of a 2007 Hyundai Sonata with an extended warranty package up to 100,000 miles the service dept. could not detect or repair an obvious wheel bearing issue. Now I am forced to live with the noise. More
Service people ignored the request not to wash the car and during washing, used a dirty rag or something to scratch the paint (exactly why I don't let them wash). The worst part was the rudeness and total and during washing, used a dirty rag or something to scratch the paint (exactly why I don't let them wash). The worst part was the rudeness and total disregard shown by the Sales Manager, John Kovack, More
I have been a client of Gregory Hyundai for 13 years, two cars, and used them exclusively for all service. They take very good care of us and our cars. They explain everything very patiently and tell us wh cars, and used them exclusively for all service. They take very good care of us and our cars. They explain everything very patiently and tell us what upcoming maintenance to prepare to do which I highly respect. The most important part is that they keep our cars in great condition which keeps us all safe. We love our Tucson! More
As I drove to the service garage door, John jumped up and As I drove to the service garage door, John jumped up and moved the vehicle inside the service area so that there would be room for me to drive in. As I drove to the service garage door, John jumped up and moved the vehicle inside the service area so that there would be room for me to drive in. He greeted me immediately, was friendly, courteous, thorough in his explanations, called to let me know what work was needed after the car was inspected, gave me an accurate estimate of when the car would be ready, called when it was ready and answered all my questions. He truly seemed to care about my understanding of the repairs and about my satisfaction of the work done. He was just terrific. More