Gregg Young Ford of Hortonville

Just purchased a 2020 used vehicle from All World Ford in Hortonville, Wi. However, when I got the vehicle home, I noticed a “Rope Tire Plug” on the driver side rear tire. And to make matters worse, the pl Hortonville, Wi. However, when I got the vehicle home, I noticed a “Rope Tire Plug” on the driver side rear tire. And to make matters worse, the plug was installed on the shoulder/sidewall of the tire. After noticing the "plug", I went to a local tire shop and was told puncture repairs are limited to the center of the tread area. If there are punctures or damages in the shoulder or sidewall of the area, it is not repairable. Bottom line – “the tire should have never been plugged on the sidewall, it is considered dangerous and the tire should have been replaced”. And most importantly, the vehicle should have never been sold with a plugged tire. This is considered illegal under section 2-314 of the Uniform Commercial Code (merchantability). Also, if you buy a car from a licensed Wisconsin dealership, you are protected by Wisconsin’s Motor Vehicle Trade Practice Laws, and may file for legal proceedings for any improprieties involved in vehicle dealings. A violation of this code can ultimately result in damages for the buyer. I then contacted the staff at the car dealership and they stated they did not know of the plug. REALLY? They should have told me about the "plug" prior to purchase, any ethical car dealership would have – “Professional dealerships are to perform a used vehicle inspection and complete a window disclosure label before offering a vehicle for sale. They are also required to list any problems they should "reasonably" have known about, based on their inspection, test drive, and paperwork check”. This was not done. To the dealership`s credit, they did eventually offer a replacement tire. However, since I would not drive the truck on a “damaged” tire to pick up the replacement, I asked that they deliver the tire to my home since the dealership was over 60 miles away from my home. They then offered to deliver the tire to a “bar” over 25 miles from my home and asked that I pick up the tire there. Eventually, had to drive 2nd vehicle to the dealership to pick up the replacement tire. What a farce…………. More

All world Ford serviced My Shelby GT 500 and did a great job. Everyone there wa great to work with. job. Everyone there wa great to work with. More

Very kind and professional. Service was on time and done as promised. Thank you All World! Service was on time and done as promised. Thank you All World! More

I ordered a truck in August 2021 but it did not come in until May 2022. The dealer kept in touch via e-mail when I reached out to my salesperson. He answered my questions to the best of their ability. T until May 2022. The dealer kept in touch via e-mail when I reached out to my salesperson. He answered my questions to the best of their ability. The price had gone up in the 9 months I waited for it, but they honored the price we agreed to when the truck was ordered. This is the second vehicle I have purchased from them and am satisfied. More

Squeezed me in for an oil change on Friday afternoon. Thank you for doing that. Thank you for doing that. More

Great dealership fast and easy buying experience. I would go back and buy another vehicle in the future from them. I would go back and buy another vehicle in the future from them. More

it,s awsume. I HAD VERY GOOD SERVICE. i liked the sails person. that took care of me. I HAD VERY GOOD SERVICE. i liked the sails person. that took care of me. More

I trust this dealership they take the time to get my vehicle fixed I am extremely satisfied vehicle fixed I am extremely satisfied More